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    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talentneeds of an assigned customer(s)Day to day responsibility for service delivery and relationship managementServe as subject matter expert (SME) for non-FTE procurementAccountability for meeting key performance indicators within assigned customerExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsProven experience supporting large, complex accounts and projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talentneeds of an assigned customer(s)Day to day responsibility for service delivery and relationship managementServe as subject matter expert (SME) for non-FTE procurementAccountability for meeting key performance indicators within assigned customerExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsProven experience supporting large, complex accounts and projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talentneeds of an assigned customer(s)Day to day responsibility for service delivery and relationship managementServe as subject matter expert (SME) for non-FTE procurementAccountability for meeting key performance indicators within assigned customerExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsProven experience supporting large, complex accounts and projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talentneeds of an assigned customer(s)Day to day responsibility for service delivery and relationship managementServe as subject matter expert (SME) for non-FTE procurementAccountability for meeting key performance indicators within assigned customerExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsProven experience supporting large, complex accounts and projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    As anTalent Advisor,you are responsible for full-cycle recruitment and fulfillment of your assigned requisitions. Successful candidates will be resourceful, consultative, process-driven, and relationship builder. They will have industry knowledge as well as expert level compliance knowledge in order to reach the best possible outcome for the candidate and our client partner.Responsibilities include:Full cycle recruitment for a variety of positions inCall Center/Customer Service, Production, and other Corporate RolesConsultative approach to hiring managers and candidatesRelationship buildingConducts and/or participates in Intake calls/requisition reviewsAbility to understand a variety of job descriptions as well as strong industry knowledgeCreating and marketing compelling job postingsCandidate assessment and selection techniquesCollaborate on sourcing frameworkExecutes various sourcing strategiesPosition Requirements:Basic qualifications include:High school diploma or equivalent, Bachelors degree preferredMinimum of 1-3 years of recruiting experience in high volume setting (Retail Sales, Call Center, Customer Service,etc.)Preferred qualifications include:Proven ability to work within a team environmentAbility to make decisions, take direction and execute a planDetail orientation with follow-through shown in previous jobsTrack record of proven resultsExpert process/system knowledgeAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As anTalent Advisor,you are responsible for full-cycle recruitment and fulfillment of your assigned requisitions. Successful candidates will be resourceful, consultative, process-driven, and relationship builder. They will have industry knowledge as well as expert level compliance knowledge in order to reach the best possible outcome for the candidate and our client partner.Responsibilities include:Full cycle recruitment for a variety of positions inCall Center/Customer Service, Production, and other Corporate RolesConsultative approach to hiring managers and candidatesRelationship buildingConducts and/or participates in Intake calls/requisition reviewsAbility to understand a variety of job descriptions as well as strong industry knowledgeCreating and marketing compelling job postingsCandidate assessment and selection techniquesCollaborate on sourcing frameworkExecutes various sourcing strategiesPosition Requirements:Basic qualifications include:High school diploma or equivalent, Bachelors degree preferredMinimum of 1-3 years of recruiting experience in high volume setting (Retail Sales, Call Center, Customer Service,etc.)Preferred qualifications include:Proven ability to work within a team environmentAbility to make decisions, take direction and execute a planDetail orientation with follow-through shown in previous jobsTrack record of proven resultsExpert process/system knowledgeAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Position SummaryThe Director of Operational Excellence- is a client facing role supporting the growth, performance and retention of existing RPO clients in a portfolio. The position supports Client Delivery Regions to drive performance, innovation, and strategies and to ensure that delivery teams are optimizing quality, cost savings and continuous improvement while meeting the client's delivery goals.The Director of Operational Excellence will work with delivery teams to:Plan & standardize client facing materials including business reviews, executive summaries, analytical reportsPlan & standardize internal tools to support forecasting & financial managementMonitor account performance to identify early warning signs of poor performanceDeliver and manage complex process improvement projectsConduct process and/or technology focused gap analysisDevelop detailed design documentation such as process flows and narrativesUnderstand Client Delivery issues through root cause analysisPartner with client delivery teams and clients to implement strategies impacting: Cycle time, SLA attainment, Recruiting costs, Hiring processes, Talent engagement, customer satisfactionWork with delivery teams to compile and share program performance with client via quarterly and annual business reviews. Suggests opportunities for improvement where applicableMeasure, compile, and compare actual data with benchmarks. Analyze and interpret data to diagnose problems and gaps in performance and service deliveryInterface with Recruiting and Innovation COE to understand strategic roadmap and bring ideas to client delivery teams as part of solutionsEducationMinimum:Bachelor's Degree in Business Management or related fieldPreferred:MBA in related fieldSix Sigma black beltExperience5-7+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization.3+ years of experience managing and directing professional recruiters within a client service role.2+ years of experience managing ManagersMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvements.Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization.Superior consulting, leadership, management, interpersonal and mentoring skills.Ability to build strong, effective relationships as a leader, team member, and Randstad resource.Ability to provide excellent customer service to both internal and external customers.Strong business acumen, hardworking, high integrity and a strong desire to succeed.Effective interpersonal and written communication skills.Strong organizational and presentation skills.Effective time management skills.Ability to prioritize and accomplish multiple tasks simultaneously.Capable of working independently in a self-directed capacity, as well as in a team environment.Ability to rely on experience and judgment to plan and accomplish goals.Experience in resolving conflicts and gaining cooperation among peers, staff and client.Knowledge5+ years of experience with Six Sigma, Lean, process re-engineering methodologiesFull Life cycle recruitingProject ManagementLatest recruiting trends, technology, innovationsCompetencies **Ability to multi-task an effectively prioritize workloadUnsurpassed level of professionalism and ability to communicate at all levels of the client organizationDevelops and delivers presentations which effectively communicate highly complex informationDemonstrated ability to manage and resolve complex client situations in an effective mannerStrong organizational, analytical, and problem solving abilitiesAbility to work independently and manage multiple priorities in a fast-paced environmentAbility to present business reviews and workforce strategies to client groupsDemonstrate the ability to identify customer's needs and to deliver, decline, or adjust expectationsStrong Excel & Powerpoint SkillsAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Position SummaryThe Director of Operational Excellence- is a client facing role supporting the growth, performance and retention of existing RPO clients in a portfolio. The position supports Client Delivery Regions to drive performance, innovation, and strategies and to ensure that delivery teams are optimizing quality, cost savings and continuous improvement while meeting the client's delivery goals.The Director of Operational Excellence will work with delivery teams to:Plan & standardize client facing materials including business reviews, executive summaries, analytical reportsPlan & standardize internal tools to support forecasting & financial managementMonitor account performance to identify early warning signs of poor performanceDeliver and manage complex process improvement projectsConduct process and/or technology focused gap analysisDevelop detailed design documentation such as process flows and narrativesUnderstand Client Delivery issues through root cause analysisPartner with client delivery teams and clients to implement strategies impacting: Cycle time, SLA attainment, Recruiting costs, Hiring processes, Talent engagement, customer satisfactionWork with delivery teams to compile and share program performance with client via quarterly and annual business reviews. Suggests opportunities for improvement where applicableMeasure, compile, and compare actual data with benchmarks. Analyze and interpret data to diagnose problems and gaps in performance and service deliveryInterface with Recruiting and Innovation COE to understand strategic roadmap and bring ideas to client delivery teams as part of solutionsEducationMinimum:Bachelor's Degree in Business Management or related fieldPreferred:MBA in related fieldSix Sigma black beltExperience5-7+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization.3+ years of experience managing and directing professional recruiters within a client service role.2+ years of experience managing ManagersMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvements.Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization.Superior consulting, leadership, management, interpersonal and mentoring skills.Ability to build strong, effective relationships as a leader, team member, and Randstad resource.Ability to provide excellent customer service to both internal and external customers.Strong business acumen, hardworking, high integrity and a strong desire to succeed.Effective interpersonal and written communication skills.Strong organizational and presentation skills.Effective time management skills.Ability to prioritize and accomplish multiple tasks simultaneously.Capable of working independently in a self-directed capacity, as well as in a team environment.Ability to rely on experience and judgment to plan and accomplish goals.Experience in resolving conflicts and gaining cooperation among peers, staff and client.Knowledge5+ years of experience with Six Sigma, Lean, process re-engineering methodologiesFull Life cycle recruitingProject ManagementLatest recruiting trends, technology, innovationsCompetencies **Ability to multi-task an effectively prioritize workloadUnsurpassed level of professionalism and ability to communicate at all levels of the client organizationDevelops and delivers presentations which effectively communicate highly complex informationDemonstrated ability to manage and resolve complex client situations in an effective mannerStrong organizational, analytical, and problem solving abilitiesAbility to work independently and manage multiple priorities in a fast-paced environmentAbility to present business reviews and workforce strategies to client groupsDemonstrate the ability to identify customer's needs and to deliver, decline, or adjust expectationsStrong Excel & Powerpoint SkillsAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Who we areRandstad Sourceright provides both capacity and expertise to ensure that our clients acquire the highest caliber of candidates in the most strategic and efficient way possible. We are passionate about unleashing the potential of the global workforce with agile total talent solutions and exceptional talent advisory skills. We pride ourselves on a strong culture of diversity, inclusion, and employee belonging. If you would like to join a worldwide community of caring and passionate colleagues, inspiring and transparent leadership, endless personal and professional growth opportunities and more - than you belong here.TheTechnology Trainer is responsible for driving the training and adoption associated with technology for Randstad Sourceright. As a liaison to the operational team and in partnership with the global learning and development team, this person will drive the adaptive technology strategy from implementation to utilization. This role will work in four phases (1) RSR Technology Training (2) External/Internal Technology SME (3) Utilization & Adoption.TrainingAct as training lead for RSR technology including CRM, VMS, and recruiting technologiesAssess training needs with the business and develop training resources in multiple formats (digital on-demand, blended, and live training sessions)New hire & account support to field on various technologies/update recorded trainings as neededCoordinate and share relevant training content with key stakeholders across our global Randstad Sourceright businessDevelop user procedures, guidelines and documentationDevelop and improve existing client used technologies to maximize productivity gainsChampion technology internally across clients, fostering knowledge and optimization of technology to raise the bar throughout the organization to build new solutions and drive organizational changeEnsure strong alignment with the Global Infrastructure and Strategic Technologies (GIST) teamUtilization & AdoptionServe as Tech Business Partner to participants, partners, vendors and all levels of management to reinforce learning and drive adoptionDevelop and maintain formal means of measuring effectiveness and return on investmentAssist in adoption analysis, usability, and user feedback for adjustments to training.Analyze implementation of change management practices and user adoption to determine ROI for new technologies.Administer and configure Digital Adoption Platform (DAP) for RSR technologiesExternal/Internal Technology SMEIsolate key process challenges within RSR that may be addressed through emerging technologiesProvide presentations to clients (prospective and existing) demonstrating technology expertise and/or recommendationsPresent technology subject matter expertise to clients and client prospects as it relates to emerging technologies or solutions being considered specific to client solutionsProvide technical expertise and assistance in performing due diligence to assess identified technologies for maturity and transition risksTranslate business requirements to configuration specifications, designing and building CRM and ATS solutions to meet business needs while supporting a positive stakeholder experience.EducationBachelor's degree highly preferred, Master's degree a plusSix Sigma certification or other training in process improvement methodologies highly preferredDegree or certification in adult learning a plusExperience8-10 years combined business, technology, and operational experience2 years training experienceKnowledge, Skills, and AbilitiesDemonstrated tech thought leadership (trends, intelligence, impact)Ability to lead and manage an agile project team, driving them toward a shared objectiveExcellent presentation skills used in delivering solutions to executive level clientsDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of Google SuiteAbility to prioritize and manage multiple projects, tasks, and deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment for delivering outstanding resultsEffective time management skillsStrong facilitation, troubleshooting, and influencing skills.Motivating communicator with exceptional written and verbal skills.Develop and maintain technical training content, presentations, & lab exercises.Develop and deliver blended training (digital on-demand & live).Strong change management skills; assessing business impacts, working with managers to develop change management strategies for implementing new technologies and incorporating into training.Passion for continuous upskilling yourself in new technologies and training methods.Highly skilled in developing and editing training videos. At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Who we areRandstad Sourceright provides both capacity and expertise to ensure that our clients acquire the highest caliber of candidates in the most strategic and efficient way possible. We are passionate about unleashing the potential of the global workforce with agile total talent solutions and exceptional talent advisory skills. We pride ourselves on a strong culture of diversity, inclusion, and employee belonging. If you would like to join a worldwide community of caring and passionate colleagues, inspiring and transparent leadership, endless personal and professional growth opportunities and more - than you belong here.TheTechnology Trainer is responsible for driving the training and adoption associated with technology for Randstad Sourceright. As a liaison to the operational team and in partnership with the global learning and development team, this person will drive the adaptive technology strategy from implementation to utilization. This role will work in four phases (1) RSR Technology Training (2) External/Internal Technology SME (3) Utilization & Adoption.TrainingAct as training lead for RSR technology including CRM, VMS, and recruiting technologiesAssess training needs with the business and develop training resources in multiple formats (digital on-demand, blended, and live training sessions)New hire & account support to field on various technologies/update recorded trainings as neededCoordinate and share relevant training content with key stakeholders across our global Randstad Sourceright businessDevelop user procedures, guidelines and documentationDevelop and improve existing client used technologies to maximize productivity gainsChampion technology internally across clients, fostering knowledge and optimization of technology to raise the bar throughout the organization to build new solutions and drive organizational changeEnsure strong alignment with the Global Infrastructure and Strategic Technologies (GIST) teamUtilization & AdoptionServe as Tech Business Partner to participants, partners, vendors and all levels of management to reinforce learning and drive adoptionDevelop and maintain formal means of measuring effectiveness and return on investmentAssist in adoption analysis, usability, and user feedback for adjustments to training.Analyze implementation of change management practices and user adoption to determine ROI for new technologies.Administer and configure Digital Adoption Platform (DAP) for RSR technologiesExternal/Internal Technology SMEIsolate key process challenges within RSR that may be addressed through emerging technologiesProvide presentations to clients (prospective and existing) demonstrating technology expertise and/or recommendationsPresent technology subject matter expertise to clients and client prospects as it relates to emerging technologies or solutions being considered specific to client solutionsProvide technical expertise and assistance in performing due diligence to assess identified technologies for maturity and transition risksTranslate business requirements to configuration specifications, designing and building CRM and ATS solutions to meet business needs while supporting a positive stakeholder experience.EducationBachelor's degree highly preferred, Master's degree a plusSix Sigma certification or other training in process improvement methodologies highly preferredDegree or certification in adult learning a plusExperience8-10 years combined business, technology, and operational experience2 years training experienceKnowledge, Skills, and AbilitiesDemonstrated tech thought leadership (trends, intelligence, impact)Ability to lead and manage an agile project team, driving them toward a shared objectiveExcellent presentation skills used in delivering solutions to executive level clientsDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of Google SuiteAbility to prioritize and manage multiple projects, tasks, and deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment for delivering outstanding resultsEffective time management skillsStrong facilitation, troubleshooting, and influencing skills.Motivating communicator with exceptional written and verbal skills.Develop and maintain technical training content, presentations, & lab exercises.Develop and deliver blended training (digital on-demand & live).Strong change management skills; assessing business impacts, working with managers to develop change management strategies for implementing new technologies and incorporating into training.Passion for continuous upskilling yourself in new technologies and training methods.Highly skilled in developing and editing training videos. At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Group ObjectiveThe mission of the business intelligence team is to provide visibility, transparency, and guidance regarding quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThis position is responsible for working with internal, external and BI team to support end to end data, reporting and visualization needs. Review of client reporting requirements, validating need, digging in and determining reporting and data needs to provide the best solutions for the client.Use strong independent judgement to identify VMS/ATS and other external system reporting capabilities and correlate that to business requirements to identify, develop and extra data from multiple systems. Apply skills, experience, and creativity necessary to exploit the data assets resident in various source systems. Utilize various data tools and techniques to build and automate data and visualization solutions.This person will be instrumental in supporting each stage of the BI process, from data investigation, extraction, and wrangling to delivery via dashboards and reports. The person will be building automated processes to support large scale data analysis. This is a hands-on technical position requiring analytical and problem-solving skills and we are looking for a technically sharp candidate who can independently code, build and test.Position Summary● Experience with end to end agile BI solutions, including ETL/ELT, data scrubbing, wrangling, loading, and reporting.● Extensive hands on experience with analyzing and designing data models to support analytics applications and data visualization.● Design and develop ELT/ETL processes to support current and evolving data requirements. Strong data profiling skills to analyze source system data for ETL/ELT development. Perform data conversions, imports, and exports of data within and between multiple systems.● Integrate data from diverse data sources. Experience working with large data sets in a variety of formats such as flat files, databases, xml files and/or unstructured data. Data integration experience or exposure to calling APIs for data transfer or processing using API preferred.● Good understanding of data related technologies such as Data Modeling, ETL, ELT, Data mining, data wrangling, data integration, data exploration etc .● Conducting data analysis to determine structure, content, and quality of data. Performing data quality audits to ensure data consistency and cleanliness.● Support business stakeholders in analyzing and resolving any data issues as required.● Good at piecing together data puzzles, asking questions, and working with colleagues and clients to get answers.● Build dashboards, reports and visualization using DOMO. Experience in data retrieval, data manipulation, data analysis and presentation using data visualizations. Advanced report building skills, including complex calculated fields● Scripting coding skills preferred.● Liaise with BI team, internal account teams, external clients and implementation team members.Education● Bachelor's degree in Data Science/Data Management/Business Analysis highly preferred. Master's degree a plusExperience● 5-7 years of business experience● Experience working in one or more of the following: Business Intelligence/Data Science/Data Analytics/ETL Development/Dashboard Development/Reports development/Data Engineering/Data ArchitectureKnowledge, Skills, and Abilities● Excellent communication and facilitation skills required for various levels throughout external and internal organizations● 5+ years SQL development experience required.● 5+ years data engineering / data warehouse or ETL development experience required.● 3+ years BI development/reporting experience required.● 3+ years data visualization/KPI/dashboard experience with Tableau/DOMO/Power BI or other tools required.● Data Architecture experience preferred.● Python/R data programming skills preferred.● Excellent working knowledge of MS - Excel with knowledge of macros and pivot tables.● Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining quality● Ability to synthesize and analyze information and ideas● Strong drive and commitment to delivering outstanding results At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Group ObjectiveThe mission of the business intelligence team is to provide visibility, transparency, and guidance regarding quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThis position is responsible for working with internal, external and BI team to support end to end data, reporting and visualization needs. Review of client reporting requirements, validating need, digging in and determining reporting and data needs to provide the best solutions for the client.Use strong independent judgement to identify VMS/ATS and other external system reporting capabilities and correlate that to business requirements to identify, develop and extra data from multiple systems. Apply skills, experience, and creativity necessary to exploit the data assets resident in various source systems. Utilize various data tools and techniques to build and automate data and visualization solutions.This person will be instrumental in supporting each stage of the BI process, from data investigation, extraction, and wrangling to delivery via dashboards and reports. The person will be building automated processes to support large scale data analysis. This is a hands-on technical position requiring analytical and problem-solving skills and we are looking for a technically sharp candidate who can independently code, build and test.Position Summary● Experience with end to end agile BI solutions, including ETL/ELT, data scrubbing, wrangling, loading, and reporting.● Extensive hands on experience with analyzing and designing data models to support analytics applications and data visualization.● Design and develop ELT/ETL processes to support current and evolving data requirements. Strong data profiling skills to analyze source system data for ETL/ELT development. Perform data conversions, imports, and exports of data within and between multiple systems.● Integrate data from diverse data sources. Experience working with large data sets in a variety of formats such as flat files, databases, xml files and/or unstructured data. Data integration experience or exposure to calling APIs for data transfer or processing using API preferred.● Good understanding of data related technologies such as Data Modeling, ETL, ELT, Data mining, data wrangling, data integration, data exploration etc .● Conducting data analysis to determine structure, content, and quality of data. Performing data quality audits to ensure data consistency and cleanliness.● Support business stakeholders in analyzing and resolving any data issues as required.● Good at piecing together data puzzles, asking questions, and working with colleagues and clients to get answers.● Build dashboards, reports and visualization using DOMO. Experience in data retrieval, data manipulation, data analysis and presentation using data visualizations. Advanced report building skills, including complex calculated fields● Scripting coding skills preferred.● Liaise with BI team, internal account teams, external clients and implementation team members.Education● Bachelor's degree in Data Science/Data Management/Business Analysis highly preferred. Master's degree a plusExperience● 5-7 years of business experience● Experience working in one or more of the following: Business Intelligence/Data Science/Data Analytics/ETL Development/Dashboard Development/Reports development/Data Engineering/Data ArchitectureKnowledge, Skills, and Abilities● Excellent communication and facilitation skills required for various levels throughout external and internal organizations● 5+ years SQL development experience required.● 5+ years data engineering / data warehouse or ETL development experience required.● 3+ years BI development/reporting experience required.● 3+ years data visualization/KPI/dashboard experience with Tableau/DOMO/Power BI or other tools required.● Data Architecture experience preferred.● Python/R data programming skills preferred.● Excellent working knowledge of MS - Excel with knowledge of macros and pivot tables.● Ability to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining quality● Ability to synthesize and analyze information and ideas● Strong drive and commitment to delivering outstanding results At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talent needs of an assigned customer(s)Implement strategies to capture market shareManage the delivery of products/services to achieve the agreed end resultBudget accountability & goals and objectives managementServe as a subject matter expert (SME) for non-FTE procurementExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
    Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets. What you get to do:Service the talent needs of an assigned customer(s)Implement strategies to capture market shareManage the delivery of products/services to achieve the agreed end resultBudget accountability & goals and objectives managementServe as a subject matter expert (SME) for non-FTE procurementExecute & deliver processes and procedures for achieving service level metricsWhat you need to bring:Bachelor's degree strongly preferredStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for qualityManagement skills including people development and team buildingSuperior consulting, leadership, management, interpersonal, and mentoring skillsProficient using Google mail, calendaring, and shared drivesAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
    • rockville, maryland
    • permanent
    • market related
    • randstad sourceright usa
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • somerville, massachusetts
    • permanent
    • market related
    • randstad sourceright usa
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    Oversees SOW Programs or dedicated SOW Category team within a large combined contingent MSP ProgramSUMMARY:The MSP Program Manager-SOW manages and is directly responsible for delivering Randstad's MSP SOW services procurement solution for a dedicated client program. This role oversees plans, directs, and controls phases of the MSP account to increase productivity and encourage program growth within a fair and competitive environment. The MSP Program Manager-SOW works closely with client buyers, procurement stakeholders, and suppliers to ensure program services are aligned to changing needs and contractual service levels. Duties also include managing and providing direction to a team of dedicated program personnel; ensuring resource coverage and ongoing training/development. GENERAL RESPONSIBILITIES:Responsible for client operations and service aspects as well as for the implementation, direction, quality, and compliance program adherence, financial goals, and management of a Managed Service Program (MSP) with multiple sites and suppliers.Serves as Randstad program focal and develops partnering relationships with client program sponsors and project buyer communities.Develops deep competency knowledge of the historical and projected buying needs of the client and performance of the service supplier community. Use performance feedback and analysis to make recommendations on optimal Supplier utilization or needed rationalization actions.Promotes and ensures full use of program VMS systems to ensure optimum, cost-effective, timely, and quality services; escalates technical issues to client sponsor or VMS representatives as needed.Ensures development and deployment of Standard Operating Procedures (SOP) to MSP program team, suppliers, and client project buyer communities.Confirms client's needed procedural changes and develops/deploys communication plans to impacted suppliers and client users in a timely manner.Assess client's service perception via surveys, site visits, and roundtable forums.Collaborates with VMS and Business Analysts to ensure program performance reporting is available to key client stakeholders and performs insightful analysis of operating data; to make recommendations or lead changes to program delivery model or technology.Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program.Provides customers with regular updates regarding the MSP, including latest industry trends, best practices internally and externally as well as potential program enhancements.Drives program evolution while keeping with client's strategic needs and expands program nationally and globally in cooperation with the client.Coordinates communicate, and leads the change management efforts related to the MSP, both within Randstad and the client.Provides assigned resources adequate oversight, training, and leadership to ensure they reach potential. Acts as the day-to-day escalation contact for program resources within the account.Engages Randstad resources (subject matter experts) and divisions in support of client objectives.Supports the Program Director, Program VP, and/or assigned Supplier Management support.Travel will be required. Works under minimal supervision. EDUCATION & JOB REQUIREMENTS:Bachelor Degree in Procurement, business, or a related field with a minimum of 5-7 years' experience in a corporate or outsourced procurement function.Proven procurement track record progression from Buyer roles to Procurement Category Lead roles (preferably with a concentration in IT category and other professional service / indirect spend).Experience managing a functional procurement group of several buyers or category specialists preferably in non-mandated environments.Reports to Program Director and continues governance, leadership, liaison, and SME responsibilities down to subordinate program team.Assists / owns complex procurement transactions beyond the coverage of subordinate teams. COMPETENCIES:Ability to lead others and provide overall instruction and direction to the subordinate team.Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.Ability to establish and maintain effective working relationships.Ability to professionally and effectively represent the organization as required.Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.Ability to demonstrate high-level customer service to internal and external clients.Ability to effectively influence others at various levels within the organization and who represents clients.Ability to negotiate pricing and delivery terms with service supplier firms.Knowledge of and the ability to utilized best practices in purchasing, procurement and client negotiation.Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.Equal Opportunity Employer: Minorities/Women/Veterans/DisabledEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Oversees SOW Programs or dedicated SOW Category team within a large combined contingent MSP ProgramSUMMARY:The MSP Program Manager-SOW manages and is directly responsible for delivering Randstad's MSP SOW services procurement solution for a dedicated client program. This role oversees plans, directs, and controls phases of the MSP account to increase productivity and encourage program growth within a fair and competitive environment. The MSP Program Manager-SOW works closely with client buyers, procurement stakeholders, and suppliers to ensure program services are aligned to changing needs and contractual service levels. Duties also include managing and providing direction to a team of dedicated program personnel; ensuring resource coverage and ongoing training/development. GENERAL RESPONSIBILITIES:Responsible for client operations and service aspects as well as for the implementation, direction, quality, and compliance program adherence, financial goals, and management of a Managed Service Program (MSP) with multiple sites and suppliers.Serves as Randstad program focal and develops partnering relationships with client program sponsors and project buyer communities.Develops deep competency knowledge of the historical and projected buying needs of the client and performance of the service supplier community. Use performance feedback and analysis to make recommendations on optimal Supplier utilization or needed rationalization actions.Promotes and ensures full use of program VMS systems to ensure optimum, cost-effective, timely, and quality services; escalates technical issues to client sponsor or VMS representatives as needed.Ensures development and deployment of Standard Operating Procedures (SOP) to MSP program team, suppliers, and client project buyer communities.Confirms client's needed procedural changes and develops/deploys communication plans to impacted suppliers and client users in a timely manner.Assess client's service perception via surveys, site visits, and roundtable forums.Collaborates with VMS and Business Analysts to ensure program performance reporting is available to key client stakeholders and performs insightful analysis of operating data; to make recommendations or lead changes to program delivery model or technology.Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program.Provides customers with regular updates regarding the MSP, including latest industry trends, best practices internally and externally as well as potential program enhancements.Drives program evolution while keeping with client's strategic needs and expands program nationally and globally in cooperation with the client.Coordinates communicate, and leads the change management efforts related to the MSP, both within Randstad and the client.Provides assigned resources adequate oversight, training, and leadership to ensure they reach potential. Acts as the day-to-day escalation contact for program resources within the account.Engages Randstad resources (subject matter experts) and divisions in support of client objectives.Supports the Program Director, Program VP, and/or assigned Supplier Management support.Travel will be required. Works under minimal supervision. EDUCATION & JOB REQUIREMENTS:Bachelor Degree in Procurement, business, or a related field with a minimum of 5-7 years' experience in a corporate or outsourced procurement function.Proven procurement track record progression from Buyer roles to Procurement Category Lead roles (preferably with a concentration in IT category and other professional service / indirect spend).Experience managing a functional procurement group of several buyers or category specialists preferably in non-mandated environments.Reports to Program Director and continues governance, leadership, liaison, and SME responsibilities down to subordinate program team.Assists / owns complex procurement transactions beyond the coverage of subordinate teams. COMPETENCIES:Ability to lead others and provide overall instruction and direction to the subordinate team.Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.Ability to establish and maintain effective working relationships.Ability to professionally and effectively represent the organization as required.Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.Ability to demonstrate high-level customer service to internal and external clients.Ability to effectively influence others at various levels within the organization and who represents clients.Ability to negotiate pricing and delivery terms with service supplier firms.Knowledge of and the ability to utilized best practices in purchasing, procurement and client negotiation.Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.Equal Opportunity Employer: Minorities/Women/Veterans/DisabledEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • berlin, connecticut
    • permanent
    • market related
    • randstad sourceright usa
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • coppell, texas
    • permanent
    • market related
    • randstad sourceright usa
    If you have outgrown your previous role or are you looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio. When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries. Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are you looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio. When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries. Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • san francisco, california
    • permanent
    • market related
    • randstad sourceright usa
    If you have outgrown your previous role or are you looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio. When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries. Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are you looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio. When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries. Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do:Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellenceWhat you need to bring:3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • permanent
    • market related
    • randstad sourceright usa
    The Director, Technology Strategy - Workflow Technologies is responsible for owning this specific vertical within the GIST organization.  They will have a subject matter expert level of knowledge in regard to both technologies and processes within talent workflow category inclusive, but not limited to CRMs, ATS, etc., and will provide thought leadership to internal and external stakeholders.  This individual will proactively drive innovation through ongoing evaluation and pilots, incremental improvements, and will maintain a knowledge base in relation to their vertical.  Each vertical lead is responsible for empowering the knowledge of the respective vertical technologies through an effective toolkit. The Director, Technology Solutions will work closely with the Sales, Solution Design, Global Transformation Office, Operational Excellence, Implementation, Operations and Training organizations to ensure consistent alignment.  They will also partner with those teams to ensure that ROI is captured from technologies within their vertical. Governance structures will be enabled through the vertical lead ensuring strategy across the organizations. The vertical lead positions as part of the GIST organization require fluidity and  flexibility. The technologies as part of the vertical could change depending on the market and are dynamic.responsibilitiesTechnologyLead the workflow technologies vertical by providing deep subject matter expertise on the technology and processes within that vertical, and aligning and collaborating with the other verticalsConduct proactive research on technology vendors and best practices within their vertical through demonstrations, conferences, industry blogs and publications, and networking with internal and external SMEsLead the evaluation efforts of technologies for workflow solutions inclusive of CRM and ATS technologies as well as workflow automationLead alignment with partners through effective partnershipsLook to support the evolution of the full workflow automation solutions services provided by RSR in leading the technology workstreamIdentify partner opportunities to support the vared RSR solutions Develop internal case studies on workstream  in conjunction with Randstad's Global Transformation Office and Operational Excellence teamsDevelop and maintain a roadmap for current and future technologies, processes, and best practices for their specific verticalDevelop and maintain a repository of recorded demonstrations, pricing, case studies, language support, integration capabilities, functionalities, and other documentation for both internal and external useDevelop and maintain a functional requirements matrix for their specific technology vertical to be used in relation to technology evaluationsEnable technology adoption through subject matter expertise on best practicesIncrease customer and/or operational satisfaction in regard to technologies within their specific verticalUnderstand regional technology and process nuances across the globeMaintain a non-attorney knowledge of legislation that impacts their specific vertical (GDPR, CCPA, etc.) and work with legal, security and other internal stakeholdersPerform regular competitive analysis to catalog the technologies our competitors are going to market within their specific vertical, and understand the strengths and weaknesses of competitor technologies; act as change agent educating workstreams within RSR of these dynamic changes/evolving technologiesRelationshipsInterface with other Technology Strategy vertical owners to create blended solutions in circumstances where stakeholder needs bridge multiple verticalsInterface with Sales, Solution Design, Randstad's Global Transformation Office, Operational Excellence, Implementation, Training, Delivery and Support teams to ensure socialization of technologyAs the key partner manager, interface and manage global governance with Technology Partners ensuring strategic alliances; evolve global governance model with partnersWork closely with the sales and solution design organizations to ensure technologies and processes within their vertical are solutioned appropriately; act as SME in sales and client pursuitsMaintain relationships / points of contact with current technology partners, as well as market leaders in their spaceProvide regular update communications to other stakeholders (both internal and external) on activities related to their verticalWork with internal and external stakeholders (in particular Operations, Operational Excellence, and the Global Transformation Office) to capture functionality gaps for partner technologies and solutions within their verticalInterface with Product Development resources at our partner technology vendors to understand their roadmaps, and advocate for functionality improvementsPromote knowledge sharing and alignment between the Technology Strategy organization and the Randstad Innovation Fund and Digital FactoryThought LeadershipProvide thought leadership to internal and external stakeholders through webinars, speaking engagements, presentations, and written communications (whitepapers, sourciety updates, etc.)Generate a sense of enthusiasm and excitement for fast paced technology change in the organizationIdentify areas for evolution of RSR services empowered by technology providers within verticalWork with contingent solution partners to evolve roadmap ensuring alignment with RSR effortsDevelop and promote digital fluency and technology adoption to provide mutual benefits to teams and clients (e.g., process improvement, data and insights)Champion new technology and innovation products for adoption and understandingeducationBachelor's degree is required Master's degree preferredexperienceExperience with a subset of HR and contingent technologies5+ years strategic level experience with ats and crm capabilitiesOperational experience and strategic knowledge in MSP and RPO processes10+ years experience in governance and relationship managementStrong analytical abilitiesGlobal experience understanding unique requirements within regionsknowledgeAn entrepreneurial, proactive, and innovative mindsetComfort with new situations and ambiguityAbility to adapt in a fast-paced environmentExceptional communication skills, both written and verbalAbility to clearly articulate messages to a variety of audiencesAbility to establish and main strong relationships with multiple stakeholdersAbility to present to large and varied audiencesadditional skills preferredExcellent command of the English language (written and spoken) Global (or multi-regional) experienceExperience with a variety HR and recruitment technologies, both from a user and administrator perspectiveOperational experience in both MSP and RPO processesPresentation experience, particularly in a sales or thought leader capacityTravel (regional and global) is requiredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    The Director, Technology Strategy - Workflow Technologies is responsible for owning this specific vertical within the GIST organization.  They will have a subject matter expert level of knowledge in regard to both technologies and processes within talent workflow category inclusive, but not limited to CRMs, ATS, etc., and will provide thought leadership to internal and external stakeholders.  This individual will proactively drive innovation through ongoing evaluation and pilots, incremental improvements, and will maintain a knowledge base in relation to their vertical.  Each vertical lead is responsible for empowering the knowledge of the respective vertical technologies through an effective toolkit. The Director, Technology Solutions will work closely with the Sales, Solution Design, Global Transformation Office, Operational Excellence, Implementation, Operations and Training organizations to ensure consistent alignment.  They will also partner with those teams to ensure that ROI is captured from technologies within their vertical. Governance structures will be enabled through the vertical lead ensuring strategy across the organizations. The vertical lead positions as part of the GIST organization require fluidity and  flexibility. The technologies as part of the vertical could change depending on the market and are dynamic.responsibilitiesTechnologyLead the workflow technologies vertical by providing deep subject matter expertise on the technology and processes within that vertical, and aligning and collaborating with the other verticalsConduct proactive research on technology vendors and best practices within their vertical through demonstrations, conferences, industry blogs and publications, and networking with internal and external SMEsLead the evaluation efforts of technologies for workflow solutions inclusive of CRM and ATS technologies as well as workflow automationLead alignment with partners through effective partnershipsLook to support the evolution of the full workflow automation solutions services provided by RSR in leading the technology workstreamIdentify partner opportunities to support the vared RSR solutions Develop internal case studies on workstream  in conjunction with Randstad's Global Transformation Office and Operational Excellence teamsDevelop and maintain a roadmap for current and future technologies, processes, and best practices for their specific verticalDevelop and maintain a repository of recorded demonstrations, pricing, case studies, language support, integration capabilities, functionalities, and other documentation for both internal and external useDevelop and maintain a functional requirements matrix for their specific technology vertical to be used in relation to technology evaluationsEnable technology adoption through subject matter expertise on best practicesIncrease customer and/or operational satisfaction in regard to technologies within their specific verticalUnderstand regional technology and process nuances across the globeMaintain a non-attorney knowledge of legislation that impacts their specific vertical (GDPR, CCPA, etc.) and work with legal, security and other internal stakeholdersPerform regular competitive analysis to catalog the technologies our competitors are going to market within their specific vertical, and understand the strengths and weaknesses of competitor technologies; act as change agent educating workstreams within RSR of these dynamic changes/evolving technologiesRelationshipsInterface with other Technology Strategy vertical owners to create blended solutions in circumstances where stakeholder needs bridge multiple verticalsInterface with Sales, Solution Design, Randstad's Global Transformation Office, Operational Excellence, Implementation, Training, Delivery and Support teams to ensure socialization of technologyAs the key partner manager, interface and manage global governance with Technology Partners ensuring strategic alliances; evolve global governance model with partnersWork closely with the sales and solution design organizations to ensure technologies and processes within their vertical are solutioned appropriately; act as SME in sales and client pursuitsMaintain relationships / points of contact with current technology partners, as well as market leaders in their spaceProvide regular update communications to other stakeholders (both internal and external) on activities related to their verticalWork with internal and external stakeholders (in particular Operations, Operational Excellence, and the Global Transformation Office) to capture functionality gaps for partner technologies and solutions within their verticalInterface with Product Development resources at our partner technology vendors to understand their roadmaps, and advocate for functionality improvementsPromote knowledge sharing and alignment between the Technology Strategy organization and the Randstad Innovation Fund and Digital FactoryThought LeadershipProvide thought leadership to internal and external stakeholders through webinars, speaking engagements, presentations, and written communications (whitepapers, sourciety updates, etc.)Generate a sense of enthusiasm and excitement for fast paced technology change in the organizationIdentify areas for evolution of RSR services empowered by technology providers within verticalWork with contingent solution partners to evolve roadmap ensuring alignment with RSR effortsDevelop and promote digital fluency and technology adoption to provide mutual benefits to teams and clients (e.g., process improvement, data and insights)Champion new technology and innovation products for adoption and understandingeducationBachelor's degree is required Master's degree preferredexperienceExperience with a subset of HR and contingent technologies5+ years strategic level experience with ats and crm capabilitiesOperational experience and strategic knowledge in MSP and RPO processes10+ years experience in governance and relationship managementStrong analytical abilitiesGlobal experience understanding unique requirements within regionsknowledgeAn entrepreneurial, proactive, and innovative mindsetComfort with new situations and ambiguityAbility to adapt in a fast-paced environmentExceptional communication skills, both written and verbalAbility to clearly articulate messages to a variety of audiencesAbility to establish and main strong relationships with multiple stakeholdersAbility to present to large and varied audiencesadditional skills preferredExcellent command of the English language (written and spoken) Global (or multi-regional) experienceExperience with a variety HR and recruitment technologies, both from a user and administrator perspectiveOperational experience in both MSP and RPO processesPresentation experience, particularly in a sales or thought leader capacityTravel (regional and global) is requiredEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

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