get back to work with a safe and sustainable strategy.

With many employers around the world in the process of reopening or accelerating their business, there’s never been a more critical time for strong human capital management. As a leader in your organization’s recovery efforts, being informed and aware of available resources can enhance your ability to bounce back from the global crisis. Our coronavirus resource center is here to help you plan and activate a better talent strategy in this new world of work.


Returning to the workplace and reshaping a new future of work is key to ensuring the health and wellbeing of workers and a strong economic recovery. The 'Safely Back to Work' Alliance initiated by Randstad, The Adecco Group and ManpowerGroup in March 2020 has successfully expanded its reach and network of participating partners and is now being led by our global industry association, the World Employment Confederation (WEC). As leader of this Alliance, WEC will continue to engage country federations, and private sector members, working closely with their local authorities and other relevant stakeholders, to support a safe return to work for workers and organizations globally, reinforcing the critical role of the private employment services sector in driving healthy resilient labor markets and economic recovery for countries, organizations and individuals alike in a post-Covid 19 environment. For more information or to join the growing Alliance, visit for more information.


what you can expect from us.

In a transformed world of work, how will you protect your workforce, while navigating the uncertainties of today’s locked-down environment? Even as you map out a path for getting back to work, can you afford to expend precious energy and resources on non-essential activities and fact finding? We’re here to help employers around the world to learn and adapt to new regulations and guidelines in a safe, compliant and expedited approach.   

Our clients have always known they can expect best guidance and practices from our experienced and responsive global executive team. Like many of you, we have put in place measures to protect our workforce, whether onsite, at a client’s facility or offshore. We have established protocols following recommendations from health authorities, national, regional and local task forces, and other advisory groups to ensure we can support client operations in a safe and effective manner. 

Our priority is to accelerate your return to a new state of normalcy in the murkiest of times in a sustainable and predictable way. Through adopting new ways of working and workforce management, your business will be better prepared to weather the global economic crisis. Through learnings we collect across our global portfolio, we can help you apply the lessons that are most relevant and impactful to your business. 

At the same time, we continue to enhance our own business continuity plan so we are supporting your business in the most effective way.

how can the HR services industry collaborate to help people get safely back to work?

see recommendations

Tonight at 8 PM, I will stand at my window, together with a lot of other people to support all medical staff. But this time I will also add applause for our Randstad Sourceright MSP team, because they helped us to manage our contingent staff in an outstanding way. Please thank everybody at Sourceright from us.

Bart Smedts, Head of Procurement Technology at Proximus
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inclusive leadership during times of crisis.

You know that inclusion at work is important. But with the global pandemic, virtual working environments and social unrest disrupting business as usual, how can you ensure that you’re providing a welcoming environment for your diverse workforce?  

watch on-demand

your questions answered.

Like many organizations around the world, you may have questions about business risks in the event of unseen workforce contingencies. How can you ensure your business meets legal and contractual obligations in a rapidly evolving world of work and regulatory environment? The list of Q&As below provides answers and resources to help your company minimize risks, adopt best practices and stay informed through rapid market changes around the world.

  • What is Randstad’s ability to continue to supply my organization with workforce services over the coming months?

    Like most companies, Randstad maintains a Business Continuity team focused on maintaining all aspects of our business functions related to the COVID-19 virus and its impact. In the current business environment, we have established protocols following recommendations from health authorities, national, regional and local task forces, and other advisory groups to ensure we can continue to run our business and support our clients and workers safely and effectively for all stakeholders.

    As any emergent situation would require, Randstad will very closely follow the guiding rules client organizations have in place for their own employees and will advise our employees on client sites to adhere to these same policies and procedures, with applicable monitoring and guidance. 

    In all countries, we are also in the process of expediting conversations via federations and unions to understand how we can safeguard the financial well-being of our contingent workforce, as well as what government measures are additionally available to assist them during this time.

  • What additional steps is Randstad taking to accelerate the return to work for my talent?

    We are continually identifying opportunities to enable our clients’ workforces more quickly, for the near and distant future. We are offering technologies that can be rapidly implemented within your organization to help with your road to recovery. 

    Shortly after the pandemic unfolded, we launched a digital toolkit offering a variety of technologies for free or at minimum cost to frontline essential businesses. Randstad has also formed a global alliance with some of the largest HR services companies in the world to help develop protocols that enable workers to return to the workplace safely and quickly.

  • What can Randstad do to provide ongoing support in regards to our workforce programs?

    We are currently operating in line with our global business continuity plan, in addition to business continuity guidelines for individual client programs. Please find a short overview of our plans in this document. This is being led by our global leadership team, the COVID-19 global task force, our global head of risk and our account leadership teams. 

    We also have a specific business continuity plan for our Global Business Services shared centers, and we have stress tested all our offsite delivery centers and are able to continue delivery in multiple situations. 

    Randstad’s top priority is a safe and healthy work environment for all. Our task force is dedicated to managing all concerns and issues arising from this matter. Randstad will proactively communicate updates as information is made available or decisions are made.

    We are focused on communicating the prevention and mitigation steps recommended by organizations like the WHO and other prominent health agencies to prevent the spread of the virus. We are also working with our clients to address known issues and respond to the needs of the business to ensure a safe, healthy and productive workforce. Randstad’s existing Business Continuity Planning team is continuously monitoring the impact of coronavirus and will make recommendations as needed.

  • How is Randstad managing technology?

    We continue to regularly assess and consider ways to improve our technology to support changing client and internal needs and are confident that we can bring innovation in the way we support our programs through any contingencies in line with the client’s plans, policies and procedures). 

    Our senior leadership team closely monitors all client accounts using our proprietary analytics programs. This gives us early insight into key recruiting metrics to ensure our teams remain agile and can be a significant resource in providing guidance on hiring during the crisis using a wealth of best-practices and protocols. These include working from home, video interviewing services, virtual recruiting platforms and other tools to keep your business moving ahead during this disruption.


fast-track digital recruitment.

Digital recruitment and onboarding, accelerated through recruitment process outsourcing, help minimize business disruption for a telecommunications leader in India.

see how they did it

consolidate payrolling to enhance agility.

Are you experiencing spikes in talent demand right now? Read how a logistics leader consolidates payrolling to scale independent contractor drivers quickly, increase agility and streamline hiring processes during peak seasons.

get the details

gain control over contingent talent.

Best-in-class practices and technology help Uniper, a multinational energy company, gain visibility and control over contingent labor costs while remaining compliant with local laws and regulations.

read the case study

best practices curated for you.

Unsure how to adapt your talent strategies during the COVID-19 emergency? These best practice examples and insights from leading health authorities around the world will help you effectively respond to the current challenging environment. 

From examples of how companies are leading the fight to protect their workers, to expert advice on how you should communicate with talent on an ongoing basis, this database will be updated regularly during the pandemic crisis. Our best practices library also includes original content authored by Randstad thought leaders and valued technology partners on steps you can take to minimize disruption to your business.


how can we help you?

Are you seeking support on contingent talent management during this period? Do you have questions about hiring protocols affected by company restrictions? Or perhaps you would like to learn about how technology can help you maintain business as usual in your talent management strategy.

Our subject matter experts around the world provide always-on advisory during the times when you need it the most. When you are unsure what actions to take, turn here to request the right answer.

contact us.