Returning to the workplace and reshaping a new future of work is key to ensuring the health and wellbeing of workers and a strong economic recovery. The 'Safely Back to Work' Alliance initiated by Randstad, The Adecco Group and ManpowerGroup in March 2020 has successfully expanded its reach and network of participating partners and is now being led by our global industry association, the World Employment Confederation (WEC). As leader of this Alliance, WEC will continue to engage country federations, and private sector members, working closely with their local authorities and other relevant stakeholders, to support a safe return to work for workers and organizations globally, reinforcing the critical role of the private employment services sector in driving healthy resilient labor markets and economic recovery for countries, organizations and individuals alike in a post-Covid 19 environment. For more information or to join the growing Alliance, visit wecglobal.org for more information.
what you can expect from us.
In a transformed world of work, how will you protect your workforce, while navigating the uncertainties of today’s locked-down environment? Even as you map out a path for getting back to work, can you afford to expend precious energy and resources on non-essential activities and fact finding? We’re here to help employers around the world to learn and adapt to new regulations and guidelines in a safe, compliant and expedited approach.
Our clients have always known they can expect best guidance and practices from our experienced and responsive global executive team. Like many of you, we have put in place measures to protect our workforce, whether onsite, at a client’s facility or offshore. We have established protocols following recommendations from health authorities, national, regional and local task forces, and other advisory groups to ensure we can support client operations in a safe and effective manner.
Our priority is to accelerate your return to a new state of normalcy in the murkiest of times in a sustainable and predictable way. Through adopting new ways of working and workforce management, your business will be better prepared to weather the global economic crisis. Through learnings we collect across our global portfolio, we can help you apply the lessons that are most relevant and impactful to your business.
At the same time, we continue to enhance our own business continuity plan so we are supporting your business in the most effective way.
how can the HR services industry collaborate to help people get safely back to work?
talent continuity learning series.
your questions answered.
Like many organizations around the world, you may have questions about business risks in the event of unseen workforce contingencies. How can you ensure your business meets legal and contractual obligations in a rapidly evolving world of work and regulatory environment? The list of Q&As below provides answers and resources to help your company minimize risks, adopt best practices and stay informed through rapid market changes around the world.
What is Randstad’s ability to continue to supply my organization with workforce services over the coming months?
Like most companies, Randstad maintains a Business Continuity team focused on maintaining all aspects of our business functions related to the COVID-19 virus and its impact. In the current business environment, we have established protocols following recommendations from health authorities, national, regional and local task forces, and other advisory groups to ensure we can continue to run our business and support our clients and workers safely and effectively for all stakeholders.
As any emergent situation would require, Randstad will very closely follow the guiding rules client organizations have in place for their own employees and will advise our employees on client sites to adhere to these same policies and procedures, with applicable monitoring and guidance.
In all countries, we are also in the process of expediting conversations via federations and unions to understand how we can safeguard the financial well-being of our contingent workforce, as well as what government measures are additionally available to assist them during this time.
What additional steps is Randstad taking to accelerate the return to work for my talent? a digital toolkit a global alliance
We are continually identifying opportunities to enable our clients’ workforces more quickly, for the near and distant future. We are offering technologies that can be rapidly implemented within your organization to help with your road to recovery.
Shortly after the pandemic unfolded, we launched a digital toolkit offering a variety of technologies for free or at minimum cost to frontline essential businesses. Randstad has also formed a global alliance with some of the largest HR services companies in the world to help develop protocols that enable workers to return to the workplace safely and quickly.
What can Randstad do to provide ongoing support in regards to our workforce programs? in this document
We are currently operating in line with our global business continuity plan, in addition to business continuity guidelines for individual client programs. Please find a short overview of our plans in this document. This is being led by our global leadership team, the COVID-19 global task force, our global head of risk and our account leadership teams.
We also have a specific business continuity plan for our Global Business Services shared centers, and we have stress tested all our offsite delivery centers and are able to continue delivery in multiple situations.
Randstad’s top priority is a safe and healthy work environment for all. Our task force is dedicated to managing all concerns and issues arising from this matter. Randstad will proactively communicate updates as information is made available or decisions are made.
We are focused on communicating the prevention and mitigation steps recommended by organizations like the WHO and other prominent health agencies to prevent the spread of the virus. We are also working with our clients to address known issues and respond to the needs of the business to ensure a safe, healthy and productive workforce. Randstad’s existing Business Continuity Planning team is continuously monitoring the impact of coronavirus and will make recommendations as needed.
How is Randstad managing technology?
We continue to regularly assess and consider ways to improve our technology to support changing client and internal needs and are confident that we can bring innovation in the way we support our programs through any contingencies in line with the client’s plans, policies and procedures).
Our senior leadership team closely monitors all client accounts using our proprietary analytics programs. This gives us early insight into key recruiting metrics to ensure our teams remain agile and can be a significant resource in providing guidance on hiring during the crisis using a wealth of best-practices and protocols. These include working from home, video interviewing services, virtual recruiting platforms and other tools to keep your business moving ahead during this disruption.
best practices curated for you.
Unsure how to adapt your talent strategies during the COVID-19 emergency? These best practice examples and insights from leading health authorities around the world will help you effectively respond to the current challenging environment.
From examples of how companies are leading the fight to protect their workers, to expert advice on how you should communicate with talent on an ongoing basis, this database will be updated regularly during the pandemic crisis. Our best practices library also includes original content authored by Randstad thought leaders and valued technology partners on steps you can take to minimize disruption to your business.
McKinsey - how B2B decision makers are responding to the coronavirus crisis
With governments and organizations still working to contain COVID-19, the effects on customer behaviors are beginning to ripple across the B2B landscape. Check how customers’ expectations and behaviors change throughout the crisis across multiple countries over time. Read more
Randstad - FOMO, FOGO, FOMU...
The pandemic has changed the way we live, work and communicate with one another. Life under strict government measures and a sudden change to day-to-day routines can cause all kinds of emotions to surface. Read more about social anxiety while returning to work
Randstad - working from home health and safety regulations
Get a refreshed view of homeworking in the "new normal" with some guidance on employers’ health and safety obligations to employees who work from home. Read more
Harvard Business Review - unprecedented opportunity to hire great talent
Despite the chaotic business environment, now is a chance to hire talented people at a time when they might have trouble finding or keeping jobs elsewhere. Learn why making investments now in people can pay exponential rewards later on. Read more
Randstad - safely back to work in the new normal
To limit the economic downturn and impact on people’s ability to earn a living, the labor market and all its stakeholders must quickly adjust to this new reality. Randstad, Adecco and ManpowerGroup have formed a growing federation of expert organizations to help create protocols and other measures to ensure worker safety. Download the position paper.
A McKinsey resource center - leading through the crisis
How can organizations around the world find ways to resume operations, while ensuring workforce safety? McKinsey & Company's coronavirus resource center provides regular updates and insights. Access the resource center
Randstad: employer branding during and after COVID-19
The COVID-19 crisis is going to have a huge impact on companies' employer brands, and there are three important reasons why employer branding shouldn't be ignored even during these challenging times. Learn more
The Guardian: flexible working will be norm after lockdown
The chief executives of Barclays and WPP are predicting an end to crowded city centre offices and rush hours as flexible working becomes the new normal to keep the workforce healthy amid the Covid-19 crisis. Read here
McKinsey: Covid 19 - implications for business
Companies around the world need to act promptly. How senior leaders can take steps to protect their employees, customers, supply chains and financial results. Read here
Randstad: leading remotely during times of crisis
As your teams make the sudden transition to working virtually, how can you guide teams wisely, build a culture of loyalty and trust, and maintain business continuity as much as possible — all while working remotely? Get our top 10 tips
Fast Company: forget returning to work as ‘normal’
The founders of a culture consultancy say we may have just unintentionally stumbled into the virtual reality training in empathy our world has needed. Read here
Harvard Business Review: What Are Companies’ Legal Obligations Around Coronavirus?
With the rapid global spread of coronavirus, companies should focus first and foremost on employee safety. And as they’re reviewing their strategies, policies, and procedures, many leaders are specifically wondering about their legal risk. Not having adequate communicable-illness policies and response plans could expose them to a laundry list of HR-related legal concerns. Read here
Randstad: upskilling in a hurry
How can you continue to upskill your employees in a virtual environment using essential technology? Get our top 10 tips
SHRM: As Coronavirus Spreads, Prepare Infectious-Disease Plans
Many organizations, particularly multinationals, have infectious-disease management plans, but the majority do not. Companies need emergency teams headed by a coronavirus coordinator and a cross-functional team that includes HR, legal and information technology. Read here
Randstad: video interviews - how to do it right
Are you using video interviews more now to connect with talent? Here are some great tips you can share with candidates to help them prep. Learn more
World Health Organization (WHO)
Official information and guidance regarding the current outbreak of coronavirus disease (COVID-19). Access the center here
how can we help you?
Are you seeking support on contingent talent management during this period? Do you have questions about hiring protocols affected by company restrictions? Or perhaps you would like to learn about how technology can help you maintain business as usual in your talent management strategy.
Our subject matter experts around the world provide always-on advisory during the times when you need it the most. When you are unsure what actions to take, turn here to request the right answer.