get back to work with a safe and sustainable strategy.

Like most companies, Randstad maintains a Business Continuity team focused on maintaining all aspects of our business functions related to the COVID-19 virus and its impact. In the current business environment, we have established protocols following recommendations from health authorities, national, regional and local task forces, and other advisory groups to ensure we can continue to run our business and support our clients and workers safely and effectively for all stakeholders.

As any emergent situation would require, Randstad will very closely follow the guiding rules client organizations have in place for their own employees and will advise our employees on client sites to adhere to these same policies and procedures, with applicable monitoring and guidance. 

In all countries, we are also in the process of expediting conversations via federations and unions to understand how we can safeguard the financial well-being of our contingent workforce, as well as what government measures are additionally available to assist them during this time.

We are continually identifying opportunities to enable our clients’ workforces more quickly, for the near and distant future. We are offering technologies that can be rapidly implemented within your organization to help with your road to recovery. 

Shortly after the pandemic unfolded, we launched a digital toolkit offering a variety of technologies for free or at minimum cost to frontline essential businesses. Randstad has also formed a global alliance with some of the largest HR services companies in the world to help develop protocols that enable workers to return to the workplace safely and quickly.

We are currently operating in line with our global business continuity plan, in addition to business continuity guidelines for individual client programs. Please find a short overview of our plans in this document. This is being led by our global leadership team, the COVID-19 global task force, our global head of risk and our account leadership teams. 

We also have a specific business continuity plan for our Global Business Services shared centers, and we have stress tested all our offsite delivery centers and are able to continue delivery in multiple situations. 

Randstad’s top priority is a safe and healthy work environment for all. Our task force is dedicated to managing all concerns and issues arising from this matter. Randstad will proactively communicate updates as information is made available or decisions are made.

We are focused on communicating the prevention and mitigation steps recommended by organizations like the WHO and other prominent health agencies to prevent the spread of the virus. We are also working with our clients to address known issues and respond to the needs of the business to ensure a safe, healthy and productive workforce. Randstad’s existing Business Continuity Planning team is continuously monitoring the impact of coronavirus and will make recommendations as needed.

We continue to regularly assess and consider ways to improve our technology to support changing client and internal needs and are confident that we can bring innovation in the way we support our programs through any contingencies in line with the client’s plans, policies and procedures). 

Our senior leadership team closely monitors all client accounts using our proprietary analytics programs. This gives us early insight into key recruiting metrics to ensure our teams remain agile and can be a significant resource in providing guidance on hiring during the crisis using a wealth of best-practices and protocols. These include working from home, video interviewing services, virtual recruiting platforms and other tools to keep your business moving ahead during this disruption.

With governments and organizations still working to contain COVID-19, the effects on customer behaviors are beginning to ripple across the B2B landscape. Check how customers’ expectations and behaviors change throughout the crisis across multiple countries over time. Read more

The pandemic has changed the way we live, work and communicate with one another. Life under strict government measures and a sudden change to day-to-day routines can cause all kinds of emotions to surface. Read more about social anxiety while returning to work

Get a refreshed view of homeworking in the "new normal" with some guidance on employers’ health and safety obligations to employees who work from home. Read more

Despite the chaotic business environment, now is a chance to hire talented people at a time when they might have trouble finding or keeping jobs elsewhere. Learn why making investments now in people can pay exponential rewards later on. Read more

To limit the economic downturn and impact on people’s ability to earn a living, the labor market and all its stakeholders must quickly adjust to this new reality. Randstad, Adecco and ManpowerGroup have formed a growing federation of expert organizations to help create protocols and other measures to ensure worker safety. Download the position paper.

How can organizations around the world find ways to resume operations, while ensuring workforce safety? McKinsey & Company's coronavirus resource center provides regular updates and insights. Access the resource center

The COVID-19 crisis is going to have a huge impact on companies' employer brands, and there are three important reasons why employer branding shouldn't be ignored even during these challenging times. Learn more

The chief executives of Barclays and WPP are predicting an end to crowded city centre offices and rush hours as flexible working becomes the new normal to keep the workforce healthy amid the Covid-19 crisis. Read here

Companies around the world need to act promptly. How senior leaders can take steps to protect their employees, customers, supply chains and financial results. Read here

As your teams make the sudden transition to working virtually, how can you guide teams wisely, build a culture of loyalty and trust, and maintain business continuity as much as possible — all while working remotely? Get our top 10 tips

The founders of a culture consultancy say we may have just unintentionally stumbled into the virtual reality training in empathy our world has needed. Read here

With the rapid global spread of coronavirus, companies should focus first and foremost on employee safety. And as they’re reviewing their strategies, policies, and procedures, many leaders are specifically wondering about their legal risk. Not having adequate communicable-illness policies and response plans could expose them to a laundry list of HR-related legal concerns. Read here

How can you continue to upskill your employees in a virtual environment using essential technology? Get our top 10 tips

Many organizations, particularly multinationals, have infectious-disease management plans, but the majority do not. Companies need emergency teams headed by a coronavirus coordinator and a cross-functional team that includes HR, legal and information technology. Read here

Are you using video interviews more now to connect with talent? Here are some great tips you can share with candidates to help them prep. Learn more

Official information and guidance regarding the current outbreak of coronavirus disease (COVID-19). Access the center here