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    • united states
    • work from home - permanent
    ObjectiveThe Solutions Delivery Consultant acts as a 3rd party objective consultant working to improve business efficiency and productivity by identifying, configuring and developing operational and reporting solutions. This valued team member works closely with account teams, vendors, clients, and corporate resources to take a comprehensive approach that ensures adherence to contractual, financial, and service requirements. This individual is also responsible for providing high-level analytic reporting regarding operational effectiveness, delivery and services.Duties and Responsibilities- Direct Work Involvement/ComplexityKeep abreast of company policies, practices, and procedures so that all core training programs can be maintainedResponsible for the identification and management point of solution wide or practice projects including but not limited to overall process improvements, reporting suite changes, QBR delivery improvements and compliance educationManage projects that expand beyond customer portfolio that impact Client Delivery Optimization team processes, procedures, best practices, tools and team initiativesManage and/or participate in CBO projects and initiates as best practice lead, SME or direct contributor Subject Matter Expertise (SME)Provide direction to client delivery teams and clients on available reporting to help business make impactful decisions to drive success and visibilityCompile, monitor and measure key data points to identify poor performance indicators as well as match to program benchmarksPartner with client delivery teams and clients to implement strategies impacting SLA attainment, hiring processes, and customer satisfactionDrive QBR process management, support and creationDesign process efficiencies while driving technology adoptionPartner with Business Intelligence in the creation of pertinent Talent Radar dashboards to help drive business decisions within the accountLiaise with CBO and corporate counterparts (payroll, IT, worker's comp, and unemployment) for best practices and troubleshooting of issuesMonitor and report on non-compliant payroll and hiring practices within each clientKeep up to date as well as consult with client delivery teams and clients regarding current regional, state and federal lawsSLA and KPI monitoring and improvement recommendationsPartner with program teams to ensure all invoices and payments are correctly accounted for per contractual arrangements ImpactDevelop and promote digital fluency and technology adoption to provide mutual benefits to teams and clients (e.g., process improvement, data and insights)Champion new technology and innovation products for adoption and understanding LiaisonProvide Market Data/Research to client delivery team and clients as business consultant for industry strategies and workforce planningWork with client delivery and account teams to develop Cost Savings SolutionsEducate our client delivery teams and clients on Randstad's capabilities within the RSR point of service as well as other Randstad offerings to promote expansion and the addition of other service offeringsMarket Expansion support through sales or implementationsDrive innovation through technology or best practices to expand our consultancyEducationMinimum 4 Year / Bachelors Degree Bachelor's degree in Business Management or related fieldPreferred Six Sigma, PHR, SPHR, PMI or similar certifications preferredWork Experience5-7 Combined business, recruiting, and operational experience5 years of experience in People managementKnowledge, Skills, and AbilitiesStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvementsStrong management skills based on several years of experience, including people development and team buildingSuperior consulting, leadership, management, interpersonal and mentoring skillsTechnical RequirementsProficient using Google mail, calendaring and shared drivesProficient with Microsoft Office tools including Word, Excel, PowerPoint, OutlookWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    ObjectiveThe Solutions Delivery Consultant acts as a 3rd party objective consultant working to improve business efficiency and productivity by identifying, configuring and developing operational and reporting solutions. This valued team member works closely with account teams, vendors, clients, and corporate resources to take a comprehensive approach that ensures adherence to contractual, financial, and service requirements. This individual is also responsible for providing high-level analytic reporting regarding operational effectiveness, delivery and services.Duties and Responsibilities- Direct Work Involvement/ComplexityKeep abreast of company policies, practices, and procedures so that all core training programs can be maintainedResponsible for the identification and management point of solution wide or practice projects including but not limited to overall process improvements, reporting suite changes, QBR delivery improvements and compliance educationManage projects that expand beyond customer portfolio that impact Client Delivery Optimization team processes, procedures, best practices, tools and team initiativesManage and/or participate in CBO projects and initiates as best practice lead, SME or direct contributor Subject Matter Expertise (SME)Provide direction to client delivery teams and clients on available reporting to help business make impactful decisions to drive success and visibilityCompile, monitor and measure key data points to identify poor performance indicators as well as match to program benchmarksPartner with client delivery teams and clients to implement strategies impacting SLA attainment, hiring processes, and customer satisfactionDrive QBR process management, support and creationDesign process efficiencies while driving technology adoptionPartner with Business Intelligence in the creation of pertinent Talent Radar dashboards to help drive business decisions within the accountLiaise with CBO and corporate counterparts (payroll, IT, worker's comp, and unemployment) for best practices and troubleshooting of issuesMonitor and report on non-compliant payroll and hiring practices within each clientKeep up to date as well as consult with client delivery teams and clients regarding current regional, state and federal lawsSLA and KPI monitoring and improvement recommendationsPartner with program teams to ensure all invoices and payments are correctly accounted for per contractual arrangements ImpactDevelop and promote digital fluency and technology adoption to provide mutual benefits to teams and clients (e.g., process improvement, data and insights)Champion new technology and innovation products for adoption and understanding LiaisonProvide Market Data/Research to client delivery team and clients as business consultant for industry strategies and workforce planningWork with client delivery and account teams to develop Cost Savings SolutionsEducate our client delivery teams and clients on Randstad's capabilities within the RSR point of service as well as other Randstad offerings to promote expansion and the addition of other service offeringsMarket Expansion support through sales or implementationsDrive innovation through technology or best practices to expand our consultancyEducationMinimum 4 Year / Bachelors Degree Bachelor's degree in Business Management or related fieldPreferred Six Sigma, PHR, SPHR, PMI or similar certifications preferredWork Experience5-7 Combined business, recruiting, and operational experience5 years of experience in People managementKnowledge, Skills, and AbilitiesStrong customer focus and customer service skillsExperience presenting to C-level executivesExcellent communication, interpersonal and organizational skillsDemonstrated experience managing large, complex accounts or projectsExperience describing and documenting project or client requirementsMust be detailed oriented with a concern for quality expressed by continually initiating system and process improvementsStrong management skills based on several years of experience, including people development and team buildingSuperior consulting, leadership, management, interpersonal and mentoring skillsTechnical RequirementsProficient using Google mail, calendaring and shared drivesProficient with Microsoft Office tools including Word, Excel, PowerPoint, OutlookWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    This position will provide advanced administrative support to VP level position. Makes independent decisions on a daily basis and deals frequently with highly confidential informationProvides administrative/analytical support; specific operations/support role; project driven; exhibits some technical skills; provides some leadership and development of othersEDUCATION:College degree strongly preferred or equivalent advanced administrative experienceEXPERIENCE:5 - 8 years experience in all aspects of operationsSKILLS REQUIRED:Excellent communication and presentation skillsStrong project management skills- ability to identify and develop initiatives, programs, and processes with varying lead times and multiple steps, while addressing day-to-day demands to ensure all functional areas are meeting commitmentsAbility to recommend and implement new solutions and alternative approaches which address the unique circumstances of each situationStrong analytical skills with the ability to assess results and identify and communicate trends and issuesAbility to communicate directly, specifically and constructively, both verbally and in writingProficient using Google mail, calendaring and shared drivesWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    This position will provide advanced administrative support to VP level position. Makes independent decisions on a daily basis and deals frequently with highly confidential informationProvides administrative/analytical support; specific operations/support role; project driven; exhibits some technical skills; provides some leadership and development of othersEDUCATION:College degree strongly preferred or equivalent advanced administrative experienceEXPERIENCE:5 - 8 years experience in all aspects of operationsSKILLS REQUIRED:Excellent communication and presentation skillsStrong project management skills- ability to identify and develop initiatives, programs, and processes with varying lead times and multiple steps, while addressing day-to-day demands to ensure all functional areas are meeting commitmentsAbility to recommend and implement new solutions and alternative approaches which address the unique circumstances of each situationStrong analytical skills with the ability to assess results and identify and communicate trends and issuesAbility to communicate directly, specifically and constructively, both verbally and in writingProficient using Google mail, calendaring and shared drivesWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    About Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.Job Purpose:As a Sourcing Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix-based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs. What you get to do:Develop strong client relationship and partner to provide innovative solutions to solve client needs and long-term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline workflow and increase operating efficiencyMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsWhat you need to bring:Bachelor's degree or 5-7+ years of equivalent work experience required3+ years direct leadership & management of a team of Sourcers3+ years executing effective sourcing strategies1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred experience:PHR, SPHR, PMI or similar disciplines preferredSuperior consulting, leadership, management, interpersonal and mentoring skillsAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff, and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix-based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity, and a strong desire to succeedEffective interpersonal and written communication skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    About Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.Job Purpose:As a Sourcing Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix-based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client. As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs. What you get to do:Develop strong client relationship and partner to provide innovative solutions to solve client needs and long-term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline workflow and increase operating efficiencyMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsWhat you need to bring:Bachelor's degree or 5-7+ years of equivalent work experience required3+ years direct leadership & management of a team of Sourcers3+ years executing effective sourcing strategies1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred experience:PHR, SPHR, PMI or similar disciplines preferredSuperior consulting, leadership, management, interpersonal and mentoring skillsAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff, and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix-based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity, and a strong desire to succeedEffective interpersonal and written communication skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    Position DescriptionRandstad is looking for an experienced, analytical, Web and SEO Manager responsible for collaborating with internal clients, vendors and cross functional teams that will focus on understanding users to deliver innovative solutions to delight our end users via web, SEO, and mobile. The ideal candidate is a creative problem solver and critical thinker, adept at leveraging new technologies and collaborating with marketers, web developers, designers, and other web stakeholders to increase organic traffic, engage visitors, and generate new business for Randstad.Collaborating with global and local teams, the Web Manager should be able to effectively create and manage a roadmap, based on user needs, ensuring that prioritization can be iterative and impactful at every stage in order to maximize website performance, improve rankings and drive conversion. The website and therefore this role are responsible for supporting both job seekers (B2C) and clients looking for staffing and solutions (B2B), so balancing both is a must. The Manager of Web and SEO will also be responsible for monitoring web and mobile analytics, trends and solutioning any challenges in partnership with cross-functional teams. This role requires both technical and content SEO expertise to continuously improve the experience of our customers. Local SEO and Google My Business experience is also desired.The ideal candidate should have strong, outcome driven, digital project management experience, and be able to partner and communicate with all levels of a matrixed, global organization. Duties and ResponsibilitiesOwn the development and implementation of an overall website and SEO strategy; improving the volume and quality of traffic to Randstad US websites and mobile apps across all devicesManage website optimization efforts including CRO, sitemap, analytics to improve SEO, user experience, and conversionStay up-to-date on algorithm updates, research on industry and competitor SEO and steward and implement related optimizationsCollaborate with local and global business owners to synthesize business concepts and user needs to develop roadmaps.Recommend and implement enhancements and modifications to the websiteFind, diagnose, and fix website problems, including broken links (both internal and external), typographical errors and formatting inconsistenciesServe as primary liaison with the global product team collaborating to ensure US web requirements are fully understood, development is prioritized and that value is achieved.Analyze web and mobile performance and trends including monitoring, review and update web site traffic reports - maintaining full autonomy and accountability for performance - pivoting testing and product as needed. Steward a data driven mindset with all stakeholders by focusing on results.Become a subject matter expert on all processes required to operate the technologies, including dependencies on other products, systems or business lines.Collaborate on user testing and other research efforts to understand customer needs, product gaps, and translate into future requirements.Manage and execute research to identify, understand, assess, and present technical problems and new opportunities that support an ongoing prioritized backlog of capabilities.EducationMinimum 4 Year / Bachelors DegreeWork ExperienceMinimum 5 years of experienceKnowledge, Skills, and Abilities5+ years of experience in web production and product management including hands-on experience with CMS systems, identifying, analyzing, and interpreting trends in complex website structures, HTML/CSS expertise, SEO skills to optimize organic traffic, Google Analytics knowledge to analyze website engagement and trends.Expert knowledge of digital marketing tactics including SEO, A/B testing, conversion rate optimization (CRO), localization, and website performance and best practicesProficient and experienced in optimizing technical SEO indicators such as core web vitals, schema markup, canonicals, etc.Ability to collaborate with multiple stakeholders to synthesize user requirements and drive toward a solution that delights all users. The candidate will work with global teams, therefore time and stakeholder management, communication skills, responsiveness are must-haves.Ability to develop strong relationships and communicate with all levels of a global, matrixed organization - including Executives, Business owners, analytics, marketing, legal, IT and vendors.Strong understanding of APIs and mobile first development.Experience with relevant software and tools:Issue and requirements tracking - e.g. JIRA, Confluence, ServiceNowData & Analytics - e.g. PowerBI, Tableau, Google Analytics, Google Tag ManagerCMS - e.g. Drupal, HubspotSEO - e.g. Conductor, SEMRush, Screaming Frog, DeepCrawl, Search ConsoleOutcome over output mindset is required.Local SEO experience is strongly desired.Both B2B and B2C experience is desiredAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Position DescriptionRandstad is looking for an experienced, analytical, Web and SEO Manager responsible for collaborating with internal clients, vendors and cross functional teams that will focus on understanding users to deliver innovative solutions to delight our end users via web, SEO, and mobile. The ideal candidate is a creative problem solver and critical thinker, adept at leveraging new technologies and collaborating with marketers, web developers, designers, and other web stakeholders to increase organic traffic, engage visitors, and generate new business for Randstad.Collaborating with global and local teams, the Web Manager should be able to effectively create and manage a roadmap, based on user needs, ensuring that prioritization can be iterative and impactful at every stage in order to maximize website performance, improve rankings and drive conversion. The website and therefore this role are responsible for supporting both job seekers (B2C) and clients looking for staffing and solutions (B2B), so balancing both is a must. The Manager of Web and SEO will also be responsible for monitoring web and mobile analytics, trends and solutioning any challenges in partnership with cross-functional teams. This role requires both technical and content SEO expertise to continuously improve the experience of our customers. Local SEO and Google My Business experience is also desired.The ideal candidate should have strong, outcome driven, digital project management experience, and be able to partner and communicate with all levels of a matrixed, global organization. Duties and ResponsibilitiesOwn the development and implementation of an overall website and SEO strategy; improving the volume and quality of traffic to Randstad US websites and mobile apps across all devicesManage website optimization efforts including CRO, sitemap, analytics to improve SEO, user experience, and conversionStay up-to-date on algorithm updates, research on industry and competitor SEO and steward and implement related optimizationsCollaborate with local and global business owners to synthesize business concepts and user needs to develop roadmaps.Recommend and implement enhancements and modifications to the websiteFind, diagnose, and fix website problems, including broken links (both internal and external), typographical errors and formatting inconsistenciesServe as primary liaison with the global product team collaborating to ensure US web requirements are fully understood, development is prioritized and that value is achieved.Analyze web and mobile performance and trends including monitoring, review and update web site traffic reports - maintaining full autonomy and accountability for performance - pivoting testing and product as needed. Steward a data driven mindset with all stakeholders by focusing on results.Become a subject matter expert on all processes required to operate the technologies, including dependencies on other products, systems or business lines.Collaborate on user testing and other research efforts to understand customer needs, product gaps, and translate into future requirements.Manage and execute research to identify, understand, assess, and present technical problems and new opportunities that support an ongoing prioritized backlog of capabilities.EducationMinimum 4 Year / Bachelors DegreeWork ExperienceMinimum 5 years of experienceKnowledge, Skills, and Abilities5+ years of experience in web production and product management including hands-on experience with CMS systems, identifying, analyzing, and interpreting trends in complex website structures, HTML/CSS expertise, SEO skills to optimize organic traffic, Google Analytics knowledge to analyze website engagement and trends.Expert knowledge of digital marketing tactics including SEO, A/B testing, conversion rate optimization (CRO), localization, and website performance and best practicesProficient and experienced in optimizing technical SEO indicators such as core web vitals, schema markup, canonicals, etc.Ability to collaborate with multiple stakeholders to synthesize user requirements and drive toward a solution that delights all users. The candidate will work with global teams, therefore time and stakeholder management, communication skills, responsiveness are must-haves.Ability to develop strong relationships and communicate with all levels of a global, matrixed organization - including Executives, Business owners, analytics, marketing, legal, IT and vendors.Strong understanding of APIs and mobile first development.Experience with relevant software and tools:Issue and requirements tracking - e.g. JIRA, Confluence, ServiceNowData & Analytics - e.g. PowerBI, Tableau, Google Analytics, Google Tag ManagerCMS - e.g. Drupal, HubspotSEO - e.g. Conductor, SEMRush, Screaming Frog, DeepCrawl, Search ConsoleOutcome over output mindset is required.Local SEO experience is strongly desired.Both B2B and B2C experience is desiredAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • work from home - permanent
    As a Talent Advisor you will be a strategic and consultative partner to our client's Key Stakeholders and Hiring Managers with the responsibility of developing a talent strategy that best suits the client needs and market conditions. The position is ultimately responsible for the fulfillment of requisitions with their client. If there is a gap in the ability to fulfill a requisition, the person in this role needs to adjust their course of action to ensure fulfillment is met, taking full accountability and ownership of results.You will be responsible for building strong relationships with hiring managers and ensuring overall sourcing strategies and plans are developed and executed in a timely fashion. Therefore, understanding of sourcing methodologies and how to execute them to effectively develop a candidate pipeline is essential.The ability to work in a fast paced and changing environment, where you will manage and participate in the daily activities of the recruiting team to facilitate the recruiting cycle is vital.This role allows you to partner with multi-location and/or global colleagues, including Randstad Sourceright's Talent Sourcing Specialists, Talent Assessment Specialists, Recruiting Coordinators and Centers of Expertise, to develop and execute talent strategies that produce quality hires for our clients.Responsibilities include:Fully responsible and single point of contact for Hiring Managers on all assigned requisitions. Collaborates with Manager and appropriate internal team members to ensure that adequate sourcing and screening support is provided based on requisition needs to meet client expectationsPerforms intake call with Hiring Manager on assigned requisitions- seeks to clarify the position, specific requirements, and the opportunity beyond the job description and serves as a consultative partner who appropriately manages expectations and communicates sourcing plans and recruiting timelines.Acts as an advisor to client hiring managers on appropriate sourcing strategyProactively gather market intelligence and shares with internal team and hiring managersMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metEvaluates, reprioritizes, and is responsible for the overall execution of the employment branding strategyManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and presents slate of candidates to meet client deliverables and SLAUse of influence and persuasion to sell candidate on employment opportunities, extends offers and negotiates to final acceptance of offerInterfaces with and develops strong relationships with client partners as a hiring consultant and provides innovative solutions to solve recruiting challenges and influence hiring decisionsDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceDevelops strategic relationship with RSR peers and leaders to maintain quality client delivery and solve client challengesPosition Requirements:Basic qualifications include:Bachelor's Degree or 4 years equivalent work experience requiredMinimum three (3) years of account management, requisition management and/or a consultative recruiting role as the direct, primary hiring manager point of contactMinimum five (5) years in a candidate generation role, producing candidate pipelines and having a proven track record of hiring successPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated track record of understanding clients' functional/technical hiring needs and translating those into effective candidate generation strategies (passive and active)Demonstrated ability to efficiently and effectively screen candidates to evaluate their eligibility for candidacy and consultatively present to hiring teamsProven ability to understand candidate motivations and effectively sell the opportunity to the candidate to ensure offer acceptance if madeExperience in a high pressure, urgent recruiting environment supporting external clients (e.g. RPO, Search Firm, or Agency)May require experience in a specific area of expertise depending on client need (ex: Engineering, Finance, etc.)Proven ability to take initiative and build strong productive relationships across boundaries, interacting and consulting with all levels of the organizationMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    As a Talent Advisor you will be a strategic and consultative partner to our client's Key Stakeholders and Hiring Managers with the responsibility of developing a talent strategy that best suits the client needs and market conditions. The position is ultimately responsible for the fulfillment of requisitions with their client. If there is a gap in the ability to fulfill a requisition, the person in this role needs to adjust their course of action to ensure fulfillment is met, taking full accountability and ownership of results.You will be responsible for building strong relationships with hiring managers and ensuring overall sourcing strategies and plans are developed and executed in a timely fashion. Therefore, understanding of sourcing methodologies and how to execute them to effectively develop a candidate pipeline is essential.The ability to work in a fast paced and changing environment, where you will manage and participate in the daily activities of the recruiting team to facilitate the recruiting cycle is vital.This role allows you to partner with multi-location and/or global colleagues, including Randstad Sourceright's Talent Sourcing Specialists, Talent Assessment Specialists, Recruiting Coordinators and Centers of Expertise, to develop and execute talent strategies that produce quality hires for our clients.Responsibilities include:Fully responsible and single point of contact for Hiring Managers on all assigned requisitions. Collaborates with Manager and appropriate internal team members to ensure that adequate sourcing and screening support is provided based on requisition needs to meet client expectationsPerforms intake call with Hiring Manager on assigned requisitions- seeks to clarify the position, specific requirements, and the opportunity beyond the job description and serves as a consultative partner who appropriately manages expectations and communicates sourcing plans and recruiting timelines.Acts as an advisor to client hiring managers on appropriate sourcing strategyProactively gather market intelligence and shares with internal team and hiring managersMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metEvaluates, reprioritizes, and is responsible for the overall execution of the employment branding strategyManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and presents slate of candidates to meet client deliverables and SLAUse of influence and persuasion to sell candidate on employment opportunities, extends offers and negotiates to final acceptance of offerInterfaces with and develops strong relationships with client partners as a hiring consultant and provides innovative solutions to solve recruiting challenges and influence hiring decisionsDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceDevelops strategic relationship with RSR peers and leaders to maintain quality client delivery and solve client challengesPosition Requirements:Basic qualifications include:Bachelor's Degree or 4 years equivalent work experience requiredMinimum three (3) years of account management, requisition management and/or a consultative recruiting role as the direct, primary hiring manager point of contactMinimum five (5) years in a candidate generation role, producing candidate pipelines and having a proven track record of hiring successPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated track record of understanding clients' functional/technical hiring needs and translating those into effective candidate generation strategies (passive and active)Demonstrated ability to efficiently and effectively screen candidates to evaluate their eligibility for candidacy and consultatively present to hiring teamsProven ability to understand candidate motivations and effectively sell the opportunity to the candidate to ensure offer acceptance if madeExperience in a high pressure, urgent recruiting environment supporting external clients (e.g. RPO, Search Firm, or Agency)May require experience in a specific area of expertise depending on client need (ex: Engineering, Finance, etc.)Proven ability to take initiative and build strong productive relationships across boundaries, interacting and consulting with all levels of the organizationMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    Performance & Media planning and operations (region)Randstad Sourceright is known across the globe for its reputation and success in strategic talent acquisition, recruitment and talent management solutions. DepartmentWe are growing as a global talent marketing team with a focus on contributing to the employer branding and media & digital transformation of our company and clients. Our team consists of experienced global marketers, employer branding SMEs, digital and recruitment marketing specialists, data analysts, and content marketers with diverse backgrounds and cultures. We work within a very flexible work environment in which there are clear responsibilities on output but also a lot of room for creativity and innovative ideas. Our final goal is to hire more, hire faster, hire cost-effective. Key ResponsibilitiesResponsible for media & performance planning and tech/reporting set upRun localised media and campaign strategy: leverage and run campaigns with a multichannel approach Turns attraction strategies into operational executed campaigns or projectsPlan, manage and monitor recruitment marketing performance campaigns ensuring it is performingEnsuring data and MI is captured and analysed for media performance and future planning in collaboration with MI and the rest of the teamsAssist in visualising and presenting data supporting the whole functionResponsible for media campaigns on our recruitment marketing platformsResponsible for the planning and optimisation of campaigns including Social Media, SEA and DisplayConstantly optimise targeting, reach, reporting and efficiency of campaigns looking for optimizations and savingsBe ready to present Media performance and ROI to clients, stakeholders and operations teams Typical outcomes, services and productsattraction media and performance strategies and proposals informed by data and insightsCreation, management and execution of end-to-end plans in collaboration with the media and digital teamsPerformance and data analysis of recruitment marketing campaigns and activityWork closely with the Talent Marketing Data Team to produce MI, data scorecards and visualisations  Key ExpertiseMedia, performance and media advertising knowledgeStrong knowledge of targeting and target segmentation Experience in designing and managing end-to-end media and performance marketing projects and managing stakeholdersA good understanding of SEA, PPC or DisplayStrong programme management and campaign optimisation capabilitiesUnderstanding of the technical requirements to tracking mediaExcellent command of English language (written and spoken) and communication skillsAbility to create well written and designed proposals and strategies, using the relevant operating systems, e.g Google Suite or Microsoft Office Qualifications5+ experience in a performance media environment ideally with Recruitment MarketingUniversity (Bachelor's) degree and/or relevant certifications and experiences CompetenciesBusiness acumen; Problem Solving; Attention to Detail; Proactive; Ownership and accountability; Data-driven; Time management and prioritization; Conceptual thinking; Team player; Able to adapt to the company brand style; Experienced in working in a deadline-oriented environment. About Randstad Group Randstad Sourceright sits within the Randstad Group which specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to Inhouse, Professionals, Search & Selection, outplacement, and HR Solutions. The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States, as well as major positions in Australia and Japan. For more information, see www.randstad.com and www.randstadsourceright.com At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team! Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    Performance & Media planning and operations (region)Randstad Sourceright is known across the globe for its reputation and success in strategic talent acquisition, recruitment and talent management solutions. DepartmentWe are growing as a global talent marketing team with a focus on contributing to the employer branding and media & digital transformation of our company and clients. Our team consists of experienced global marketers, employer branding SMEs, digital and recruitment marketing specialists, data analysts, and content marketers with diverse backgrounds and cultures. We work within a very flexible work environment in which there are clear responsibilities on output but also a lot of room for creativity and innovative ideas. Our final goal is to hire more, hire faster, hire cost-effective. Key ResponsibilitiesResponsible for media & performance planning and tech/reporting set upRun localised media and campaign strategy: leverage and run campaigns with a multichannel approach Turns attraction strategies into operational executed campaigns or projectsPlan, manage and monitor recruitment marketing performance campaigns ensuring it is performingEnsuring data and MI is captured and analysed for media performance and future planning in collaboration with MI and the rest of the teamsAssist in visualising and presenting data supporting the whole functionResponsible for media campaigns on our recruitment marketing platformsResponsible for the planning and optimisation of campaigns including Social Media, SEA and DisplayConstantly optimise targeting, reach, reporting and efficiency of campaigns looking for optimizations and savingsBe ready to present Media performance and ROI to clients, stakeholders and operations teams Typical outcomes, services and productsattraction media and performance strategies and proposals informed by data and insightsCreation, management and execution of end-to-end plans in collaboration with the media and digital teamsPerformance and data analysis of recruitment marketing campaigns and activityWork closely with the Talent Marketing Data Team to produce MI, data scorecards and visualisations  Key ExpertiseMedia, performance and media advertising knowledgeStrong knowledge of targeting and target segmentation Experience in designing and managing end-to-end media and performance marketing projects and managing stakeholdersA good understanding of SEA, PPC or DisplayStrong programme management and campaign optimisation capabilitiesUnderstanding of the technical requirements to tracking mediaExcellent command of English language (written and spoken) and communication skillsAbility to create well written and designed proposals and strategies, using the relevant operating systems, e.g Google Suite or Microsoft Office Qualifications5+ experience in a performance media environment ideally with Recruitment MarketingUniversity (Bachelor's) degree and/or relevant certifications and experiences CompetenciesBusiness acumen; Problem Solving; Attention to Detail; Proactive; Ownership and accountability; Data-driven; Time management and prioritization; Conceptual thinking; Team player; Able to adapt to the company brand style; Experienced in working in a deadline-oriented environment. About Randstad Group Randstad Sourceright sits within the Randstad Group which specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to Inhouse, Professionals, Search & Selection, outplacement, and HR Solutions. The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States, as well as major positions in Australia and Japan. For more information, see www.randstad.com and www.randstadsourceright.com At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team! Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills General Duties: Account PortfolioRecognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against themClient Relationship ManagementDevelop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyCompliance ManagementMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsAdditional DutiesSet specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client DeliveryPosition Requirements: Basic qualifications include:Bachelors Degree or 5-7+ years of equivalent work experience required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred qualifications include:PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills General Duties: Account PortfolioRecognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against themClient Relationship ManagementDevelop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyCompliance ManagementMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsAdditional DutiesSet specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client DeliveryPosition Requirements: Basic qualifications include:Bachelors Degree or 5-7+ years of equivalent work experience required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred qualifications include:PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states
    • work from home - permanent
    ObjectiveIdentify, qualify, develop, lead and drive business change and transformation activities across all RSRs regions. Partner with RSR leadership to support development of Target Operating Model and lead transformations that will actualise the RSR strategy. Act as the lead for in region change and transformation projects whilst ensuring close links to the wider global transformation office.Utilise and embed LEAN principles across operational teams, improvement projects that will accelerate the performance, growth and or profitability of RSR programmes. Execute the RSR strategy and any revisions via the 2 year planning cycle.Duties and ResponsibilitiesLeveraging extensive knowledge of recruitment outsourcing, relationship management, various change methodologies, to drive meaningful, lasting and impactful change within RSRDriving multi region, multi account complex change initiatives covering people, process and technology, from conception through to execution and realisation of any business caseWorking as a key part of the Global Transformation function to ensure all change initiatives are delivered to planImpact on ROI and profitability in GP/PE and FTE cost across the whole of RSRDrive the RSR global and in region strategies via multiple complex transformationsSupport a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiativesDemonstrate an ability to engage with colleagues at all levels and create a community of colleagues to sustain any change initiativesAs required advising clients on our approach to change and supporting sales or account teams in client engagementMaintain market and competitor insights to support innovative future state ideasObjectively analyse and assess project ideas from the organisations to ensure projects start/stop or continue where necessary for the RSR strategy and successful ROIAdvise and direct senior leadership and business teams on their strategy or risk in the business including building process models that support the running of their accountsProactively review business challenges, formulate plans and solutions, following these through to implementationAssess/survey quality of work delivered by teams and analyse team output to identify areas of improvement, building action plans for accounts needing improvement to ensure performance targets are metCreating and driving initiatives to improve commerciality and profitability across all areas of the businessEstablish metrics, goals and expected performance levels of all teams and provide feedback and coaching where appropriateEffectively build business case, project plans, strategic direction and act on these plans in the interest of driving the business forward throughout RSR globallyEngage the business regularly to "buy in" to the concepts we are working with and embed them into working methodsResponsible for calculating budget and ROI for project work prior to investment as an active marker in all business improvement project planning.Education4 Year / Bachelors Degree (minimum)Business related postgraduate qualification or equivalent relevant business experience (minimum)Preferred - Lean Six Sigma Green Belt and or equivalent change or project management qualificationsWork ExperienceSolid experience of influencing skills, people management and leadership in a results driven environment.Ability to liaise with all levels of management, especially executive level, both internally and client-facing.Ability to develop and deliver business plans and strategies.Demonstrated ability to rely on experience and judgment, set and meet goals and deadlines.Proven experience of developing relationships working at a strategic and operational levelProven years experience driving change and delivery of complex projectsKnowledge, Skills, and AbilitiesKnowledge of recruitment systems such as ATS, VMS' and CRMsKnowledge of LEAN, Agile and Six Sigma methodologiesKnowledge & experience of key change methodologies Microsoft Office (Excel/PPT/Word/Visiol)GSuite (GMail /google slides /google sheets)Excellent communications, influencing and negotiating skillsAbility to devise and control realistic budgets and keep track of income and expenditure Knowledge of project management methodologies (Prince, Agile, waterfall)Knowledge of current trends and best practices in RPO and MSP to include recruitment and sourcing.Evidence that you can work well under pressureEvidence that you are an excellent team player and that you can also work alone.What's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.   
    ObjectiveIdentify, qualify, develop, lead and drive business change and transformation activities across all RSRs regions. Partner with RSR leadership to support development of Target Operating Model and lead transformations that will actualise the RSR strategy. Act as the lead for in region change and transformation projects whilst ensuring close links to the wider global transformation office.Utilise and embed LEAN principles across operational teams, improvement projects that will accelerate the performance, growth and or profitability of RSR programmes. Execute the RSR strategy and any revisions via the 2 year planning cycle.Duties and ResponsibilitiesLeveraging extensive knowledge of recruitment outsourcing, relationship management, various change methodologies, to drive meaningful, lasting and impactful change within RSRDriving multi region, multi account complex change initiatives covering people, process and technology, from conception through to execution and realisation of any business caseWorking as a key part of the Global Transformation function to ensure all change initiatives are delivered to planImpact on ROI and profitability in GP/PE and FTE cost across the whole of RSRDrive the RSR global and in region strategies via multiple complex transformationsSupport a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiativesDemonstrate an ability to engage with colleagues at all levels and create a community of colleagues to sustain any change initiativesAs required advising clients on our approach to change and supporting sales or account teams in client engagementMaintain market and competitor insights to support innovative future state ideasObjectively analyse and assess project ideas from the organisations to ensure projects start/stop or continue where necessary for the RSR strategy and successful ROIAdvise and direct senior leadership and business teams on their strategy or risk in the business including building process models that support the running of their accountsProactively review business challenges, formulate plans and solutions, following these through to implementationAssess/survey quality of work delivered by teams and analyse team output to identify areas of improvement, building action plans for accounts needing improvement to ensure performance targets are metCreating and driving initiatives to improve commerciality and profitability across all areas of the businessEstablish metrics, goals and expected performance levels of all teams and provide feedback and coaching where appropriateEffectively build business case, project plans, strategic direction and act on these plans in the interest of driving the business forward throughout RSR globallyEngage the business regularly to "buy in" to the concepts we are working with and embed them into working methodsResponsible for calculating budget and ROI for project work prior to investment as an active marker in all business improvement project planning.Education4 Year / Bachelors Degree (minimum)Business related postgraduate qualification or equivalent relevant business experience (minimum)Preferred - Lean Six Sigma Green Belt and or equivalent change or project management qualificationsWork ExperienceSolid experience of influencing skills, people management and leadership in a results driven environment.Ability to liaise with all levels of management, especially executive level, both internally and client-facing.Ability to develop and deliver business plans and strategies.Demonstrated ability to rely on experience and judgment, set and meet goals and deadlines.Proven experience of developing relationships working at a strategic and operational levelProven years experience driving change and delivery of complex projectsKnowledge, Skills, and AbilitiesKnowledge of recruitment systems such as ATS, VMS' and CRMsKnowledge of LEAN, Agile and Six Sigma methodologiesKnowledge & experience of key change methodologies Microsoft Office (Excel/PPT/Word/Visiol)GSuite (GMail /google slides /google sheets)Excellent communications, influencing and negotiating skillsAbility to devise and control realistic budgets and keep track of income and expenditure Knowledge of project management methodologies (Prince, Agile, waterfall)Knowledge of current trends and best practices in RPO and MSP to include recruitment and sourcing.Evidence that you can work well under pressureEvidence that you are an excellent team player and that you can also work alone.What's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.   
    • united states
    • work from home - permanent
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • newark, new jersey
    • work from home - permanent
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As a Recruiter you will act as a partner to our client's Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and onboarding. You will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience.The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.This exciting opportunity allows you to partner with multi-location and/or global colleagues to execute recruitment strategies to produce quality hires for our clients.Responsibilities include:Partner with Hiring Managers on all assigned requisitionsPerforms intake call with Hiring Manager on assigned requisitionsDetermines work behaviors and executes all actions necessary to meet daily, weekly and monthly goalsMeets or exceeds assigned daily/weekly account hiring goals and regularly monitors performance scorecard to ensure all SLAs and KPIs are being metProvide data as requested by Manager, Talent Delivery and/or Director, Client Delivery that fulfills the reporting requirements of the specific clientEnsures that requisition activity is properly documented including candidate disposition, to meet compliance and SLA/KPI trackingReviews company communications, adheres to corporate policies and guidelines, and participates in regularly scheduled company and team meetingsDevelops recruiting and sourcing plans and uses tools to increase candidate pipelinesManages the candidate pool for each requisition including internal candidates, ad response candidates and direct sourced candidates. Uses independent judgment to determine potential candidate eligibility based on resumes, professional profiles and interview notesBuilds a qualified candidate profile and determines the best slate of candidates to meet client deliverables and SLAInterfaces with and develops strong relationships with client partnersDefine and participate in special projects as necessary to enhance our service offering to existing and anticipated clientsPromotes positive relationships and strong partnerships to protect the candidate experienceBasic qualifications include:High school diploma or equivalent1 - 3+ years of recruiting experienceMinimum of 1 year of experience as a full-cycle recruiterMinimum of 1 year of relationship management experience working directly with hiring managersOr 18 months experience as a Talent Sourcing Specialist or Talent Assessment SpecialistPreferred qualifications include:College degree preferredCoursework or certification such as: AIRS, Adler Group, Recruitment Juice, NextLevel Exchange or Art of RecruitingDemonstrated success generating candidate pipelinesMicrosoft Office [Excel / PPT / Word / Outlook]Applicant Tracking System proficiencyCRM System proficiencyFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • work from home - permanent
    Purpose of the jobThe IT Security and Data Privacy Compliance Manager is a critical member of the information technology team. The IT Security and Data Privacy Compliance Manager will work closely with key cross-functional stakeholders across Digital Innovation, Enterprise Risk Management, and relevant business groups to support the risk identification and management process across all aspects of Information Security. The IT Security and Data Privacy Compliance Manager will perform RSRs third party vendor risk assessments across software and hardware platforms both on premise and cloud hosted. The role will also work closely on meeting our clients IT Security and Data privacy requirements.Documentation and presentation skills, analytical and critical thinking skills, and the ability to identify needs and take initiative are key requirements of this position.As the IT Security and Data Privacy Compliance Manager, you are responsible for:ResponsibilitiesThe job is composed of a variety of activities, including very tactical, operational activities in support of the CISO's program initiatives, such as:Vendor Risk AssessmentSecurity liaisonArchitecture/engineering supportOperational / Implementation supportMain dutiesPerform third party vendor risk assessmentsWork closely with our professional services teams to answer security related questions during new client implementationCoordinate all aspects of the issue tracking and remediation process as a result of the vendor risk assessmentsClearly document and define risks and potential impacts including mitigation proposals and recommendations, providing challenge where neededMonitoring risk exposures and performance or key metrics, using and reviewing the risk type methodologies and supporting development of these where appropriateConsult with Digital Innovation to ensure that security and privacy is factored into the evaluation, selection, installation and configuration of our technology partners.Assist the development of proprietary Randstad tools to streamline Information Security and Data Privacy Compliance and continuous improvement activitiesProvide support and cover for certain time-critical elements of Information Security team responsibilities, such as security investigations, security incident responses, client escalations etc.Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.Requirements and qualificationsA completed tertiary qualification in a relevant discipline (eg. Law, Business, Computer Science or Engineering).5+ years of experience in Information Security, and/or Third Party Management required, additional expertise in Data Protection highly preferred.A strong understanding of the business impact of security tools, technologies, policies as well as Data Protection.Proficiency in performing Third Party risk, business impact, control and vulnerability assessments.Strong analytical skills to analyse security requirements and relate them to appropriate security controls.Experience in system technology security testing (vulnerability scanning and penetration testing).Experience working with legal, audit and compliance staff.Experience developing and maintaining policies, procedures, standards and guidelines.Experience in a hands on role of process review, design and implementationExperience with common information security management frameworks, such as the International Standards Organisation (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) framework.Current certifications in CISSP, CISM, CISA, CRISC or CGEIT are highly preferred.Familiarity with data protection principles and GDPR.Specific training/qualification - data protection practitioner; ISEC Certificate in data protection is an advantageBackground in organisations with large data processing being undertakenThe ability to interact with Randstad personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives.Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organisation, project and application development teams, management and business personnel; in-depth knowledge and understanding of information risk concepts and principles as a means of relating business needs to security controls; an excellent understanding of information security concepts, protocols and industry best practices.Additional skills neededTechnical Skills required:High level of skill in data analysis, reportingKnowledge ofPrivacy Seal / ISO27001 / SOC2 type II / Cyber EssentialsWorking knowledge and understanding of privacy laws and guidelines with respect to Data ProtectionGood practice associated with working in a complex technology environmentPersonal Skills RequiredAbility to interface to a distributed teamAbility to work / problem solve on ownAnalytical skills including attention to detailProblem-solving skillsConfident and professional mannerDiscretionCalm and Robust personalityGood interpersonal and verbal communication skillsHave tenacity and focus to achieve objectivesFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Purpose of the jobThe IT Security and Data Privacy Compliance Manager is a critical member of the information technology team. The IT Security and Data Privacy Compliance Manager will work closely with key cross-functional stakeholders across Digital Innovation, Enterprise Risk Management, and relevant business groups to support the risk identification and management process across all aspects of Information Security. The IT Security and Data Privacy Compliance Manager will perform RSRs third party vendor risk assessments across software and hardware platforms both on premise and cloud hosted. The role will also work closely on meeting our clients IT Security and Data privacy requirements.Documentation and presentation skills, analytical and critical thinking skills, and the ability to identify needs and take initiative are key requirements of this position.As the IT Security and Data Privacy Compliance Manager, you are responsible for:ResponsibilitiesThe job is composed of a variety of activities, including very tactical, operational activities in support of the CISO's program initiatives, such as:Vendor Risk AssessmentSecurity liaisonArchitecture/engineering supportOperational / Implementation supportMain dutiesPerform third party vendor risk assessmentsWork closely with our professional services teams to answer security related questions during new client implementationCoordinate all aspects of the issue tracking and remediation process as a result of the vendor risk assessmentsClearly document and define risks and potential impacts including mitigation proposals and recommendations, providing challenge where neededMonitoring risk exposures and performance or key metrics, using and reviewing the risk type methodologies and supporting development of these where appropriateConsult with Digital Innovation to ensure that security and privacy is factored into the evaluation, selection, installation and configuration of our technology partners.Assist the development of proprietary Randstad tools to streamline Information Security and Data Privacy Compliance and continuous improvement activitiesProvide support and cover for certain time-critical elements of Information Security team responsibilities, such as security investigations, security incident responses, client escalations etc.Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.Requirements and qualificationsA completed tertiary qualification in a relevant discipline (eg. Law, Business, Computer Science or Engineering).5+ years of experience in Information Security, and/or Third Party Management required, additional expertise in Data Protection highly preferred.A strong understanding of the business impact of security tools, technologies, policies as well as Data Protection.Proficiency in performing Third Party risk, business impact, control and vulnerability assessments.Strong analytical skills to analyse security requirements and relate them to appropriate security controls.Experience in system technology security testing (vulnerability scanning and penetration testing).Experience working with legal, audit and compliance staff.Experience developing and maintaining policies, procedures, standards and guidelines.Experience in a hands on role of process review, design and implementationExperience with common information security management frameworks, such as the International Standards Organisation (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) framework.Current certifications in CISSP, CISM, CISA, CRISC or CGEIT are highly preferred.Familiarity with data protection principles and GDPR.Specific training/qualification - data protection practitioner; ISEC Certificate in data protection is an advantageBackground in organisations with large data processing being undertakenThe ability to interact with Randstad personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives.Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organisation, project and application development teams, management and business personnel; in-depth knowledge and understanding of information risk concepts and principles as a means of relating business needs to security controls; an excellent understanding of information security concepts, protocols and industry best practices.Additional skills neededTechnical Skills required:High level of skill in data analysis, reportingKnowledge ofPrivacy Seal / ISO27001 / SOC2 type II / Cyber EssentialsWorking knowledge and understanding of privacy laws and guidelines with respect to Data ProtectionGood practice associated with working in a complex technology environmentPersonal Skills RequiredAbility to interface to a distributed teamAbility to work / problem solve on ownAnalytical skills including attention to detailProblem-solving skillsConfident and professional mannerDiscretionCalm and Robust personalityGood interpersonal and verbal communication skillsHave tenacity and focus to achieve objectivesFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • work from home - permanent
    As aManager, Talent Deliveryyou will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skillsGeneral Duties:Account PortfolioRecognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against themClient Relationship ManagementDevelop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyCompliance ManagementMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of StaffCoach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsAdditional DutiesSet specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client DeliveryPosition Requirements:Basic qualifications include:Bachelors Degree or 5-7+ years of equivalent work experience required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred qualifications include:PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As aManager, Talent Deliveryyou will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skillsGeneral Duties:Account PortfolioRecognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against themClient Relationship ManagementDevelop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyCompliance ManagementMonitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of StaffCoach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systemsAdditional DutiesSet specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client DeliveryPosition Requirements:Basic qualifications include:Bachelors Degree or 5-7+ years of equivalent work experience required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review processPreferred qualifications include:PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • work from home - permanent
    As aManager, Recruiting Operationsyou will be leading a team of Recruiting Coordinators within the RSR Candidate Care Center. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs.TheManager, Recruiting Operationsmust be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills.General Duties:Division PortfolioRecognize team's overall influence to the division P&LActive participation in the business review process internally and externallyAudit and verify accuracy of division reportingClient Relationship ManagementDevelop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategyDevelop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyReviews and evaluates progress. Has the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environmentCompliance ManagementMonitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure division is meeting diversity goals when applicableMonitor activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of StaffCoach and mentor team and provide assistance as needed to reach goalsEstablishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignmentsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackCollaborate to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedbackBasicqualifications include:Bachelor's Degree or a minimum of 1 year of management experience required1+ years of process improvement experience required1+ years of Client relations experience required1+ years of experience in researching complex issues and developing recommended action plansDocumented support from current Manager and meetsInternal Mobility criteria. This and more information about Career Development at RSR - RPO can be found on our OpCo page on Randstad Connect.Preferred qualifications include:1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing prioritiesExperience in resolving conflicts and gaining cooperation among peers, staff and ClientStrong business acumen, hardworking, high integrity and a strong desire to succeedExcellent written/verbal communication skills; superior interpersonal and organizational skillsAbility to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environmentAbility to provide "outside of the box" thinking in providing strategic solutions on how to operate more efficiently and effectivelyAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As aManager, Recruiting Operationsyou will be leading a team of Recruiting Coordinators within the RSR Candidate Care Center. You will monitor and assist account staff in a matrix based environment to ensure that our Client requirements are met, and develop and maintain a positive working relationship with our account teams.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within the team which includes being accountable for meeting established budget goals, SLAs and KPIs.TheManager, Recruiting Operationsmust be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills.General Duties:Division PortfolioRecognize team's overall influence to the division P&LActive participation in the business review process internally and externallyAudit and verify accuracy of division reportingClient Relationship ManagementDevelop strong Client account relationships and partner to provide innovative solutions to solve Client needs and long term business strategyDevelop and refine Client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiencyReviews and evaluates progress. Has the ability and willingness to learn, adaptability to new technologies; flexibility when situations change; and the ability to work in an ambiguous environmentCompliance ManagementMonitor compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure division is meeting diversity goals when applicableMonitor activities to ensure compliance with contractual agreementsSLA ManagementEnsure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction.Monitoring of StaffCoach and mentor team and provide assistance as needed to reach goalsEstablishes efficient staffing levels and schedules accordingly to quality standards and production metrics; organize workflow and work assignmentsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackCollaborate to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members and identify areas of improvement, provide feedbackBasicqualifications include:Bachelor's Degree or a minimum of 1 year of management experience required1+ years of process improvement experience required1+ years of Client relations experience required1+ years of experience in researching complex issues and developing recommended action plansDocumented support from current Manager and meetsInternal Mobility criteria. This and more information about Career Development at RSR - RPO can be found on our OpCo page on Randstad Connect.Preferred qualifications include:1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing prioritiesExperience in resolving conflicts and gaining cooperation among peers, staff and ClientStrong business acumen, hardworking, high integrity and a strong desire to succeedExcellent written/verbal communication skills; superior interpersonal and organizational skillsAbility to mentor and manage others and provide performance feedback and direction to team members along with the ability to foster a team-oriented environmentAbility to provide "outside of the box" thinking in providing strategic solutions on how to operate more efficiently and effectivelyAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states
    • work from home - permanent
    As a Director, Client Delivery you will have operational and financial responsibility for client engagements and partnerships through the strategic application of Company and client resources. You will develop and implement business plans, processes, strategy, and skills to improve service delivery and engagement success. As a consultative partnership leader you will seek and pursue opportunities to advance the scope of services offered.You will be the primary owner of the budget, forecast and P&L management for your assigned accounts and you will foster strategic alliances, business partnerships, and relationships with key clients.The Director, Client Delivery will support the Manager, Talent Delivery as needed to monitor account staff in a matrix based environment to ensure the client's staffing requirements are met.General Duties: Account PortfolioEnsure client service delivery is cost effective and has an infrastructure in place to support both internal and external customers.Promotes positive relationships and strong partnerships for the benefit of the organization.Proactive insight to identify opportunities to create efficiencies, add value and expand support provided.Responsible for overall P&L including forecasts.Responsible for ensuring all accounts meet SLAs and customer satisfaction targets.Develop content and lead presentations for business and partnership reviews both internally and externally.Will manage a combined portfolio of up to $50 million in revenue.Keep up to date on new/innovative methodologies needed to support Clients.Implement programs to ensure attainment of the business plan for growth and profit.Manage expenses including maximization of recruiter productivity by assigning full work load to ensure sufficient billable hires.Validate that all contract schedules are signed updated & maintained in contract centralized location.Familiar with contract schedules & contractual terms with the ability to execute against them.Assure that assigned areas of responsibilities are performed within contract targets to achieve revenues and control expenditures.Ensure services are billed and collected within contract terms.Responsible for overall account compliance to EEO & Diversity standards.Staff DevelopmentCoach and mentor direct reports in their development and provide mentorship to assist with reaching their goals to ensure staff retention.Establish metrics, goals and expected performance levels for overall team productivity and provide feedback and coaching to direct reports where appropriate.Provide training where necessary on the appropriate skills and techniques; Participate in HR regular training initiatives to gain understanding & capability to manage first level HR support / Employee Relations issues covering: performance management, time and attendance, policy interpretation, etc.Effectively manage and document performance and disciplinary actions as needed.Additional Duties:Set specific account guidelines and policies as required.Ensure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedDefine, manage, and lead special projects necessary to enhance our service offering to existing and anticipated clients.Perform other duties as directed by Vice President, Client ServicesPosition Requirements:Basic qualifications include:Bachelors Degree in Business Management, or related field or 8-10 + years of equivalent work experience required5 - 7+ years of related business, recruiting and operational leadership and demonstrated successes within a complex organization3+ years of experience managing and directing professional recruiters within a client service rolePreferred qualifications include:MBA preferred in related fieldPHR, SPHR, PMI or similar disciplines preferredExperience managing a P&L, including forecastingSix SigmaAbility to manage multiple teams or a single complex team; escalate conflicting priorities; influence team members and business leaders to successfully executeAbility to negotiate agreements and/or reach consensus with all levels and positions within the organizationSuperior consulting, leadership, management, interpersonal and mentoring skillsDetail oriented with a concern for quality expressed by continually. initiating system and process improvementsManagement skills based on several years of experience preferably in a matrix based environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersThis position is subject to the Federal Contractor Vaccination Mandate (Executive Order 14042). As a condition of employment, all employees (onsite or remote) must provide: (1) proof of full vaccination against COVID-19 or (2) have a valid/approved medical or religious accommodation. COVID-19 test results are not acceptable proof of vaccination status.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    As a Director, Client Delivery you will have operational and financial responsibility for client engagements and partnerships through the strategic application of Company and client resources. You will develop and implement business plans, processes, strategy, and skills to improve service delivery and engagement success. As a consultative partnership leader you will seek and pursue opportunities to advance the scope of services offered.You will be the primary owner of the budget, forecast and P&L management for your assigned accounts and you will foster strategic alliances, business partnerships, and relationships with key clients.The Director, Client Delivery will support the Manager, Talent Delivery as needed to monitor account staff in a matrix based environment to ensure the client's staffing requirements are met.General Duties: Account PortfolioEnsure client service delivery is cost effective and has an infrastructure in place to support both internal and external customers.Promotes positive relationships and strong partnerships for the benefit of the organization.Proactive insight to identify opportunities to create efficiencies, add value and expand support provided.Responsible for overall P&L including forecasts.Responsible for ensuring all accounts meet SLAs and customer satisfaction targets.Develop content and lead presentations for business and partnership reviews both internally and externally.Will manage a combined portfolio of up to $50 million in revenue.Keep up to date on new/innovative methodologies needed to support Clients.Implement programs to ensure attainment of the business plan for growth and profit.Manage expenses including maximization of recruiter productivity by assigning full work load to ensure sufficient billable hires.Validate that all contract schedules are signed updated & maintained in contract centralized location.Familiar with contract schedules & contractual terms with the ability to execute against them.Assure that assigned areas of responsibilities are performed within contract targets to achieve revenues and control expenditures.Ensure services are billed and collected within contract terms.Responsible for overall account compliance to EEO & Diversity standards.Staff DevelopmentCoach and mentor direct reports in their development and provide mentorship to assist with reaching their goals to ensure staff retention.Establish metrics, goals and expected performance levels for overall team productivity and provide feedback and coaching to direct reports where appropriate.Provide training where necessary on the appropriate skills and techniques; Participate in HR regular training initiatives to gain understanding & capability to manage first level HR support / Employee Relations issues covering: performance management, time and attendance, policy interpretation, etc.Effectively manage and document performance and disciplinary actions as needed.Additional Duties:Set specific account guidelines and policies as required.Ensure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedDefine, manage, and lead special projects necessary to enhance our service offering to existing and anticipated clients.Perform other duties as directed by Vice President, Client ServicesPosition Requirements:Basic qualifications include:Bachelors Degree in Business Management, or related field or 8-10 + years of equivalent work experience required5 - 7+ years of related business, recruiting and operational leadership and demonstrated successes within a complex organization3+ years of experience managing and directing professional recruiters within a client service rolePreferred qualifications include:MBA preferred in related fieldPHR, SPHR, PMI or similar disciplines preferredExperience managing a P&L, including forecastingSix SigmaAbility to manage multiple teams or a single complex team; escalate conflicting priorities; influence team members and business leaders to successfully executeAbility to negotiate agreements and/or reach consensus with all levels and positions within the organizationSuperior consulting, leadership, management, interpersonal and mentoring skillsDetail oriented with a concern for quality expressed by continually. initiating system and process improvementsManagement skills based on several years of experience preferably in a matrix based environmentWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersThis position is subject to the Federal Contractor Vaccination Mandate (Executive Order 14042). As a condition of employment, all employees (onsite or remote) must provide: (1) proof of full vaccination against COVID-19 or (2) have a valid/approved medical or religious accommodation. COVID-19 test results are not acceptable proof of vaccination status.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
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