JOB SUMMARY:The MSP Contract Manager ('CM") is responsible for overseeing contract management and negotiations for contingent labor and SOW suppliers supporting iMSP and MSP programs, with a primary focus on critical suppliers. Lead discussions with critical suppliers regarding their Supplier Agreement ("SA") redline requests and any program-specific SA inquiries (i.e. use of subcontractors/Independent Contractors; clarification regarding indemnification, cure period).Manage client conversations with key stakeholders to facilitate feedback/recommendations and to obtain necessary approvals regarding SA modifications requested by critical suppliers invited to participate in new client implementations and/or program expansions. Will also collaborate with client services and internal leadership teams to address concerns raised by critical suppliers regarding the business terms and conditions outlined in the SA.Ultimately, the CM will develop and improve overall contract management processes and strategies to drive results to improve Randstad's speed to market with critical suppliers within MSP and iMSP.Work will be full-time remote.RESPONSIBILITIES:Supplier Agreement & Amendment Management, including Supplier Guidance & Counsel:Function as the Supplier Strategy subject matter expert regarding contractual issues for iMSP and MSP suppliers supporting Randstad client programsManage the SA redline review process for critical suppliers engaged to participate in new client implementations and program expansions. This encompasses ensuring redline requests from critical suppliers are reviewed/responded to in a timely manner, and in accordance with the law, and company operating policies and objectivesAssist Supplier Specialists with answering SA-related inquiries/concerns received from critical suppliersLead contract-related negotiations with critical suppliers, and their Legal Counsel, where applicableManage version control of SA's, including SA amendment templates on behalf of Supplier StrategySA Approval Management To Deviate From Standard Terms and Conditions With Critical SuppliersManage direct communication with clients regarding SA questions and/or redline requests received from critical suppliers. Engage client services in discussions, as neededObtain required approvals from client and/or internal Randstad stakeholders to deviate from standard SA terms with critical suppliers (i.e. drafting and facilitating the execution of client Exception Addendums)The CM will serve as Supplier Strategy's primary point of contact regarding supplier contracts and as noted above, manage any necessary redline escalations/approvals for critical suppliers with the designated internal Randstad stakeholdersProgram Relationship Management and GuidanceDevelop and maintain executive level relationships across the iMSP and MSP lines of business to discuss contract-related matters for critical suppliersBuild relationships with representatives from client services, Business Optimization, technology, SDC, ROC, back office, Risk, and VMS Performance teams to help communicate any potential supplier onboarding challenges encountered during the life-cycle of the SA review and execution processSupport of Supplemental ProjectsManage identified legal, contract-related, and/or diversity projects which may include:The development of a formal SA contract review process to be employed by the Supplier Strategy team (i.e. creation of an SOP outlining the processes to be followed when suppliers request redlines)Modifying SA redline template created by Randstad Legal which outlines how to handle typical redline requests for each section of the SA for both MSP and iMSPInitiate and complete a comprehensive review of iMSP and MSP SA's to determine if Randstad's current terms and conditions are in line with industry standard(s); work with Randstad Legal regarding any potential SA template modification recommendationsThe development and execution of a streamlined strategy to manage worker assignment transitions (especially within iMSP) for rationalized suppliers as part of new client implementations or existing program expansionsEducation of clients and/or internal Randstad stakeholders regarding the importance of limiting the acceptance of redline requests from critical suppliersSupport development and implementation of best practices for overall supplier contract management, including rejecting initial supplier redline requests, and limiting the amount of redline requests reviewed by Supplier Strategy in connection with critical suppliersFreedom to act/Accountability:Guidance given:Assignments are received in objective-oriented terms. Work is reviewed in terms of meeting the organization's objectives and schedulesSound judgment:Exercises sound judgment on when to escalate negotiations to Randstad LegalDirect Work Involvement/Complexity:Responsible for all projects assigned to the organizational unit. Acts as an advisor to help meet established implementation and onboarding schedules and resolve SA execution challengesResponsible for client contract reporting, if neededPrepare supplier contracts for approval and sign offReview client MSA contract revisions which may necessitate an Amendment to SALiaison:Regular contact with higher and equivalent level inter-organizational managers and client representatives concerning projects, operational decisions, or contractual clarificationsConducts SA review redline meetings for internal and external representativesServes as a liaison with Randstad Legal on contractual issues which may require escalation, including global contracts in connection with MSP and iMSP lines of businessEDUCATION:Bachelor's degree requiredJuris Doctor not required, but a plusEXPERIENCE:Minimum of 4 years of experience with contract management; 5 plus years preferredUnderstanding of and experience with MSP and iMSP programs including managing Supplier Agreements requiredParalegal experience a plusAble to work in a fast-paced department and organization independently and as part of a teamSKILLS REQUIRED:Proficient with Microsoft Office tools including Word, Excel, PowerPoint, OutlookStrong analytical, customer focus, and customer service skillsExcellent communication, interpersonal, and organizational skillsExperience presenting to client Procurement and HR stakeholdersDemonstrated experience managing large, complex accounts or projectsAdvanced knowledge of relevant laws, regulations, terms, conditions, and policies governing MSP and iMSP Supplier AgreementsMust be detail-oriented with a concern for quality expressed by continually initiating process improvements and documenting contract requirementsWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
