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    • singapore
    • permanent
    Recruitment Account Manager - RPO About Randstad Sourceright: Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Integrated Talent Management services (ITM) which blends RPO and MSP. Working for a multi-country organisation means working with clients and colleagues with diverse backgrounds. This results in a digital way of working and requires a proactive growth mind-set to deliver the advisory mind set our clients expect. The RPO Account Manager is critical to the RSR client achieving their business objectives, drive RPO project deployment and to the candidate perception of the client as an exciting career opportunity Responsibilities: Build and maintain a productive relationship with the assigned client. Develop customer strategies for performance metrics, escalation management, and communication. Ensuring onsite recruitment team is meeting internal and client KPI’s & SLA’s Act as the main point of contact for customers regarding business service issues, questions and concerns. Determine budget and timeline for recruitment service delivery Recruit and lead cross functional teams to meet recruitment business delivery goals. Identify recruitment gaps and develop corrective plans. Coordinate and lead account service team to ensure efficiency, effective and timely delivery of business solutions. Develop and maintain service delivery plan and strategic account plan. Lead and manage the recruitment and induction of consultants to ensure business resource plans have been achieved Provide leadership, coaching and support to teams and consultants to ensure that they perform to the maximum of their abilities Resolve escalated commercial and contractual issues or complaints, if needed and in line with company policy. Requirements 10 years of solid recruitment experience in a leadership capacity in outsourcing, RPO, MSP or related internal/onsite recruitment and agency Proven expertise in leading and motivating a team. CEI Certified is a must Very good knowledge in Financial industry hiring requirement or related At Randstad we take data privacy seriously.  For us to help you find a suitable job, we need you to send us certain personal information, including your contact information, education and relevant work experience.  When you send us this information, we will assume you consent to using it to help you find a job. Randstad SourcerightEA Licence No: 94C3609Registration No:  R1437920Name: Corrie Kew
    Recruitment Account Manager - RPO About Randstad Sourceright: Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Integrated Talent Management services (ITM) which blends RPO and MSP. Working for a multi-country organisation means working with clients and colleagues with diverse backgrounds. This results in a digital way of working and requires a proactive growth mind-set to deliver the advisory mind set our clients expect. The RPO Account Manager is critical to the RSR client achieving their business objectives, drive RPO project deployment and to the candidate perception of the client as an exciting career opportunity Responsibilities: Build and maintain a productive relationship with the assigned client. Develop customer strategies for performance metrics, escalation management, and communication. Ensuring onsite recruitment team is meeting internal and client KPI’s & SLA’s Act as the main point of contact for customers regarding business service issues, questions and concerns. Determine budget and timeline for recruitment service delivery Recruit and lead cross functional teams to meet recruitment business delivery goals. Identify recruitment gaps and develop corrective plans. Coordinate and lead account service team to ensure efficiency, effective and timely delivery of business solutions. Develop and maintain service delivery plan and strategic account plan. Lead and manage the recruitment and induction of consultants to ensure business resource plans have been achieved Provide leadership, coaching and support to teams and consultants to ensure that they perform to the maximum of their abilities Resolve escalated commercial and contractual issues or complaints, if needed and in line with company policy. Requirements 10 years of solid recruitment experience in a leadership capacity in outsourcing, RPO, MSP or related internal/onsite recruitment and agency Proven expertise in leading and motivating a team. CEI Certified is a must Very good knowledge in Financial industry hiring requirement or related At Randstad we take data privacy seriously.  For us to help you find a suitable job, we need you to send us certain personal information, including your contact information, education and relevant work experience.  When you send us this information, we will assume you consent to using it to help you find a job. Randstad SourcerightEA Licence No: 94C3609Registration No:  R1437920Name: Corrie Kew
    • singapore
    • permanent
    MSP-Program Lead Location: Singapore, Central Singapore SG About Randstad Sourceright  Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies execute on strategy, improve business agility and place them in a position for growth. Randstad Sourceright’s experience encompasses all facets of talent acquisition for permanent employees and the contingent and contractor workforce. Our solutions span recruitment process outsourcing (RPO), managed services programs (MSP) and integrated talent solutions. For more information, see https://www.randstadsourceright.com/ Scope: Account Management for the MSP program. Reporting to: Operations Director/Client Delivery Director Job purpose: To achieve business targets through: Manage the client relationship and communicate with key stakeholders and Hiring Managers, to ensure program expectations are delivered as expected. Foster effective communications and business development relationships between customer, RSR, and other Randstad divisions. Main accountabilities: The main accountability areas for this position are:a Client management Operations management Supplier management Client management Key activities: Establish relationships and communicate with key stakeholder sponsors and Hiring Managers, to ensure program expectations are delivered. Conduct weekly and monthly meetings and quarterly business reviews (Steering Committee/Customer Sponsors) as needed. Implement and enhance technology solutions to meet long-term customer technology goals. Communicate among RSR Program Managers and other RSR business unit members to gain best practices that can be shared and applied to the client. Assist in the establishment and implementation of effective operational strategies which support the customer’s vision. Develop new business within in the client Operations management Key activities: Work with the implementation team in the development of customized reporting to meet the needs of Hiring Managers, Finance, Procurement, and other customer Stakeholders. Reporting includes: Spend, Program Review Statistics, Performance Metrics, Quarterly RSR contractor activity, etc. Establish and maintain effective benchmarking and control of bill rates. Meet or exceed overall savings goals. Resolve escalated commercial and contractual issues or complaints, if needed and in line with company policy. Comply with internal processes at all times Manage VMS technology and daily requisitions Onsite presence at the client site Supplier Management Key activities: Manage Supplier performance metrics including order response rate, resume submittals, hit rate, contractor performance satisfaction, and negative turnover. Work with Suppliers on the improvement of performance metrics, quality of service issues, and contract compliance issues as needed. Ensure there is written documentation in a “Quality of Service” report or alternate means of documentation to capture Supplier performance Deactivate non-performing Suppliers. Act as liaison between Supplier and RSR Legal team regarding Supplier’s certificate of insurance, ensuring all insurance requirements are met and we have proper documents on file. Manage Supplier on-boarding process Ensure Supplier compliance with Supplier Agreement terms and conditions through periodic audits. Increase overall RSR efficiencies (supplier count) through supply base management and optimization.
    MSP-Program Lead Location: Singapore, Central Singapore SG About Randstad Sourceright  Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies execute on strategy, improve business agility and place them in a position for growth. Randstad Sourceright’s experience encompasses all facets of talent acquisition for permanent employees and the contingent and contractor workforce. Our solutions span recruitment process outsourcing (RPO), managed services programs (MSP) and integrated talent solutions. For more information, see https://www.randstadsourceright.com/ Scope: Account Management for the MSP program. Reporting to: Operations Director/Client Delivery Director Job purpose: To achieve business targets through: Manage the client relationship and communicate with key stakeholders and Hiring Managers, to ensure program expectations are delivered as expected. Foster effective communications and business development relationships between customer, RSR, and other Randstad divisions. Main accountabilities: The main accountability areas for this position are:a Client management Operations management Supplier management Client management Key activities: Establish relationships and communicate with key stakeholder sponsors and Hiring Managers, to ensure program expectations are delivered. Conduct weekly and monthly meetings and quarterly business reviews (Steering Committee/Customer Sponsors) as needed. Implement and enhance technology solutions to meet long-term customer technology goals. Communicate among RSR Program Managers and other RSR business unit members to gain best practices that can be shared and applied to the client. Assist in the establishment and implementation of effective operational strategies which support the customer’s vision. Develop new business within in the client Operations management Key activities: Work with the implementation team in the development of customized reporting to meet the needs of Hiring Managers, Finance, Procurement, and other customer Stakeholders. Reporting includes: Spend, Program Review Statistics, Performance Metrics, Quarterly RSR contractor activity, etc. Establish and maintain effective benchmarking and control of bill rates. Meet or exceed overall savings goals. Resolve escalated commercial and contractual issues or complaints, if needed and in line with company policy. Comply with internal processes at all times Manage VMS technology and daily requisitions Onsite presence at the client site Supplier Management Key activities: Manage Supplier performance metrics including order response rate, resume submittals, hit rate, contractor performance satisfaction, and negative turnover. Work with Suppliers on the improvement of performance metrics, quality of service issues, and contract compliance issues as needed. Ensure there is written documentation in a “Quality of Service” report or alternate means of documentation to capture Supplier performance Deactivate non-performing Suppliers. Act as liaison between Supplier and RSR Legal team regarding Supplier’s certificate of insurance, ensuring all insurance requirements are met and we have proper documents on file. Manage Supplier on-boarding process Ensure Supplier compliance with Supplier Agreement terms and conditions through periodic audits. Increase overall RSR efficiencies (supplier count) through supply base management and optimization.
    • singapore
    • permanent
    Sales Director Calling all experienced sales professionals! Are you ready to take your career to the next level? About RPO RPO is when a company transfers all or part of its permanent recruitment to an external provider and can act as an extension of a company's HR or Resourcing function, sitting on site with the client providing a holistic hiring solution. An RPO provider can deliver the necessary staff, technology, and methodology needed to fulfil a client's recruitment requirements. About Randstad Sourceright: Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy and improve business agility.  Sourceright’s delivery encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs and Recruitment Process Outsourcing (RPO). Working for a multi-country organisation means working with clients and colleagues with diverse backgrounds. This results in a digital way of working and requires a proactive growth mind-set to deliver the advisory mind set our clients expect. Reporting to:  Senior Vice President, Business Development Responsibilities: Leading, managing and working with the teams across new accounts, strategic client development and sales operations which encompass both bids and solutions. Identifying, pre-qualifying, contacting and meeting new client accounts within the relevant geographies. Be seen as the 'Go To' authority in the business for industry trends. Working closely with the marketing team to ensure a highly targeted approach to sales and marketing, utilising Account Based Marketing methods. Managing end to end RPO and MSP proposals, responding to RFI and RFP requests. Structuring and modelling new MSP and RPO solutions for clients. Leading formal Presentations to clients. Working in conjunction with the current Bid Management and Solution Team to produce written sales and bid collateral of the highest calibre. Working in conjunction with the commercial design & analysis team to price new opportunities. Coordinating and following-up on mail shots to potential new clients. Working closely with Marketing to continue to develop the Randstad Sourceright brand, including the website and literature. Foster strategic partnerships with client key stakeholders including solution design, project managers and internal teams. Experience: Extensive experience in sales management within recruitment and managed service sales environments Understanding of the RPO/MSP marketplace Ability to structure multi-million-dollar recruitment contracts Proven leadership ability in driving delivery and financial performance Strong written skills with reference to bid and tenders What we offer you in return? A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience. A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you'll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme. Comprehensive medical insurance. Employee wellbeing through various programmes. You'll have plenty of opportunities to progress your career, both in your country and other locations around the world. That's the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, a specialist in RPO and MSP. Don’t miss the opportunity to grow with us, Apply Now! Company Name: Randstad Sourceright EA Licence no.: 94C3609
    Sales Director Calling all experienced sales professionals! Are you ready to take your career to the next level? About RPO RPO is when a company transfers all or part of its permanent recruitment to an external provider and can act as an extension of a company's HR or Resourcing function, sitting on site with the client providing a holistic hiring solution. An RPO provider can deliver the necessary staff, technology, and methodology needed to fulfil a client's recruitment requirements. About Randstad Sourceright: Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy and improve business agility.  Sourceright’s delivery encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs and Recruitment Process Outsourcing (RPO). Working for a multi-country organisation means working with clients and colleagues with diverse backgrounds. This results in a digital way of working and requires a proactive growth mind-set to deliver the advisory mind set our clients expect. Reporting to:  Senior Vice President, Business Development Responsibilities: Leading, managing and working with the teams across new accounts, strategic client development and sales operations which encompass both bids and solutions. Identifying, pre-qualifying, contacting and meeting new client accounts within the relevant geographies. Be seen as the 'Go To' authority in the business for industry trends. Working closely with the marketing team to ensure a highly targeted approach to sales and marketing, utilising Account Based Marketing methods. Managing end to end RPO and MSP proposals, responding to RFI and RFP requests. Structuring and modelling new MSP and RPO solutions for clients. Leading formal Presentations to clients. Working in conjunction with the current Bid Management and Solution Team to produce written sales and bid collateral of the highest calibre. Working in conjunction with the commercial design & analysis team to price new opportunities. Coordinating and following-up on mail shots to potential new clients. Working closely with Marketing to continue to develop the Randstad Sourceright brand, including the website and literature. Foster strategic partnerships with client key stakeholders including solution design, project managers and internal teams. Experience: Extensive experience in sales management within recruitment and managed service sales environments Understanding of the RPO/MSP marketplace Ability to structure multi-million-dollar recruitment contracts Proven leadership ability in driving delivery and financial performance Strong written skills with reference to bid and tenders What we offer you in return? A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience. A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you'll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme. Comprehensive medical insurance. Employee wellbeing through various programmes. You'll have plenty of opportunities to progress your career, both in your country and other locations around the world. That's the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, a specialist in RPO and MSP. Don’t miss the opportunity to grow with us, Apply Now! Company Name: Randstad Sourceright EA Licence no.: 94C3609

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