operations officer.

As a global talent solutions leader, Randstad Sourceright drives the talent acquisition and human capital management strategies for the world’s most successful employers. We empower these companies by leveraging a Human Forward strategy that balances the use of innovative technologies with expert insights, supporting both organizations and people in realizing their true potential. We are proud to have the highest Glassdoor rating in the industry (4.4 out of 5) when it comes to employee satisfaction. We are currently looking for a Recruitment Coordinator (German speaking) to support one of our teams. The operation officer supports the business with the correct expertise and skills and provides support to customer programs, their stakeholders and on- and off- site colleagues. Handling more complex tasks which require in-depth knowledge of the systems, processes and administrative tasks   What will you do: Play a crucial role within a fast-paced recruiting team, working to support activities related to the recruitment process. Collaborate with internal team members and appropriate Hiring Managers, to ensure that adequate coordination support is provided. Coordinate candidates’ interviews with Hiring Managers, managing complex scheduling requirements, as well as travel arrangements. Represent the RSR recruiting organization to stakeholders and candidates focusing on exceptional customer service and consistency of high-quality work. Manage key administrative processes through the recruiting cycle by performing standard and non-routine administrative tasks.   What we look for in a candidate: Previous corporate exposure is preferred, especially in a coordinator position. Experience working within an international environment. You have excellent communication skills in English and German (C1+ level verbal and written). Strong capability with Google suite is key, with good working knowledge of Sheets, Slides, and documents. Excellent organisation skills with the ability to create measures and trackers to ensure your work is handled in a timely manner. You are able to handle multiple tasks and projects simultaneously, ensuring that each project stays on track. You have good attention to detail, enjoy executing to a high level, and are customer-focused. You are fast-paced, can work at speed and use initiative to find workarounds, are comfortable working independently and are able to make decisions as required to ensure obstacles are swiftly worked through.   What we can offer in return: An empathetic culture and supportive leadership who prioritize your well-being and personal development. Being part of a culture of inclusion and belonging. We value the diversity that our people bring to our workplace and communities. We value your hard work by providing a competitive salary, with a comprehensive benefits package. Experience what it’s like to learn from your colleagues with our Buddy program and be empowered to share and test-drive your ideas. Participate in exciting Team Building events (e.g. Christmas party, Pride, Charity Day, Ski camp, BarStad, etc.). A career at Randstad Sourceright means pushing boundaries to do things differently. That’s why here you won’t just do a job, you’ll develop a career.   Click on the “Apply” button to start your application and join Randstad Sourceright.

Randstad Sourceright is providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Our experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Our key offerings include Recruitment Process Outsourcing (RPO), Managed Services Provider (MSP) programs and Blended Workforce Solutions.  Work with us and you’ll be joining the market leader in Recruitment Outsourcing. For 11 years in a row, Randstad Sourceright was named a leader in Everest Group’s RPO PEAK Matrix® Assessment 2021. Our Glassdoor reviews demonstrate that we are truly an employer of choice. RSR employs multilingual operations officers who are responsible for back-office support for Recruitment Process Outsourcing (RPO) and Managed Services Provider (MSP) programs within the EMEA region. By providing high quality support in the most efficient way, operation officers ensure assistance for the operations of Randstad Sourceright EMEA in the administrational part of their roles. Job purpose The associate operation officer supports the business with the right expertise and skills. Provides support to customer programs, their stakeholders and on and off-site colleagues. Support consists of administrative tasks regarding MSP and RPO programs. Responsibilities The responsibilities below enable you to achieve goals and to be successful in this role: RPO Should support activities related to HR processes. Perform system activities for clients and candidates. Process mutations; monitor time limits. Manage questions and issues from users and clients to support the organization. Work with colleagues to solve issues; ownership for finding answers. Support customers with expertise against SLA requirements. Provide friendly and responsive support. Pre-screening & assessment process: Schedule and conduct assessments with potential candidates. Obtain benefits package information candidates. Background checks. Interview & selection process: Schedule interviews for hiring managers and arrange travel logistics. Distribute interview package. Reject candidates. Offer management: Create and send out offer packages based on the input from the Recruiter. Onboarding process: Reference checks. Provide standard information on relocation topics. Schedule onboarding. Send orientation material. Client and candidate management: Connect/delete suppliers to/from VMS, update suppliers information Execute supplier satisfaction surveys. Order intake & distribution process: Create/close order in VMS. Distribute orders to suppliers and monitor progress. Order fulfilment process: Background checks. Schedule interviews for hiring managers. Reference checks. Candidate on & off boarding process: Create/close contracts. Register new employees. Execute exit interviews with candidate and hiring managers. Time & expenses management: Follow up on timesheets. Manage approval processes. Enter/correct time and expenses in tools. Create reports on time and expenses. Contract and payroll issues: Support payroll/financial teams to solve payroll/financial issues related to the contractor/worker. Support financial teams in order to take care of timely payment. Take and deal with enquiries or requests to change details to simple legal agreements. Needs Assessment: Collects and prepares standard data related to ongoing issues. Identifies needs and requirements of clients. Administration: Performs standard and non-routine administrative data processing tasks for the principle and gives colleagues advice on the proper performance of departmental processes. Gives administrative support to RPO or MSP programs: Updates data (e.g. vacancies, orders, candidates) in ATS or VMS. Data Collection & Analysis Selects appropriate data from information provided by others and inputs that data into spreadsheets or standard formats. Preparation of reports and evaluations on delivered services and products, etc. Randstad Sourceright Key competencies: Drive for Results Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, takes accountability; for example: by tracking his/her own performance against standards or measures. Customer Focus Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, communicates; for example by reporting back to customers on enquiries, or ensures that others do. Quality oriented Works under supervision at an elementary level and adheres to established quality standards. Applies elementary understanding of the business environment and objectives to develop solutions under supervision. Job specific competencies: Self-Control Maintains control of emotions even under difficult situations in order to continue to perform effectively. Specifically, demonstrates resilience; for example: by dealing well with ongoing business stress. Attention to Detail Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, checks own work; for example by using systems such as checklists to ensure accuracy. Technical Support: Works with guidance (but not constant supervision) to identify and diagnose technical problems, then resolve those problems by choosing the best authourised solution. Analytical Thinking: Thinks through issues by isolating the problem areas or situation, and thinking things through systematically. Applies judgement on the basis of evidence and reasoning. Specifically, sees basic relationships; for example: by identifying simple cause and effect, as in relationships.   Education & Experience: High School/FE College (2 A Levels). Basic experience of simple office/operational systems. Administration experience in (preferably) human resources or service centre environment. Excellent Microsoft Office/google for business applications skills. Preferably with Applicant Tracking System and/Vendor Management System. Sounds interesting? Click on the “Apply” button to start your application and join Randstad Sourceright. If you would like to know more please turn to our dedicated ITA partner Robert via direct message or via e-mail: robert.galas@randstadsourceright.eu