global bi associate business partner.

Group ObjectiveThe mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business Intelligence Partner you will be responsible for overseeing the end to end delivery of account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence Partner you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.ImplementationBe the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client.Provide recommendations on organizing the same concept offerings to appropriate 'tier based' programs currently licensed for DOMO/Talent Radar. (tier based program requirements TBD).Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationEnsure team has living documentation on each client billing and reporting processOversee the design and build of insightful, scalable, and actionable visualizationsDevelop, document, and maintain a comprehensive quality management programBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, SQL, and data transfer protocolsConsultResponsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Use analysis of the client's data to present the account leadership with any potential approaches or opportunities for improvement in service delivery performance and elevated value add opportunities.Have commercial awareness and work with the account leadership to maximize any revenue generating opportunities.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Contribute to the success of a wider global teamQualify the business needs of each request and use expertise to partner on solutionsDevelop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Serve as subject matter expert for clients and advise during sales and solution designMay also work with client program owners and ATS Vendor/PartnersMaintain StandardsWork within the agreed parameters aligned to the global method of BI productionFocus first and foremost on delivery of RSR data lake and available benchmarking tools with the eventual goal of client data incorporated into TalentRadar platform in alignment with predictive analytics goals of the organization.Leverage an agile work environment to incorporate new innovative and value add components to existing portfoliosOrganize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer facing material (coordinate with RFP and sales approach as appropriate)Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspectiveEnsure data governance principles and guidelines are being metEducationBachelor's degree highly preferred, Master's degree a plusExperienceProject Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferredKnowledge, Skills, and AbilitiesExcellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent presentation skills used in delivering solutions to executive-level clientsDemonstrated continuous improvement, process documentation, and workflow skillsExcellent working knowledge of MS - Excel with knowledge of macros and pivot tables.Excellent working knowledge of Google products, and visualization tools Domo, Tableau, etcAbility to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasStrong drive and commitment to delivering outstanding resultsHave the ability to provide value with the use of analytics to help achieve the account's objectives and the client's initiatives.Ability to create meaningful insights and metrics that aligned to business priorities and objectivesData visualization preferred; ability to interpret data and translate it to non tech (laymans) people.Ability to write Intermediate SQL scriptsExperience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Experience with analytics tools.Experience demonstrating technical client service (i.e. consulting experience).Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Preferred Experience:Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.What's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

Position Overview:The Developer, RPA will be responsible forproper assessment, requirements gathering, design, development, testing, delivery, and ongoing support of automated solutions using robotic tools to drive process improvementsthis role requires the willingness and application of LEAN, AGILE and other business analysis methodologies in alignment with RPA and other technologies to meet the strategic objectives of the organizationThis includes:following standard SDLC (proper assessment, requirements gathering, design, development, testing, delivery, and ongoing support) to build automated solutions for business problems or processesdelivering or organizing training / knowledge sharing for the buildersperforming code reviews and mentoring other developersdesigning and supporting the processes surrounding governance and controls for the builderssupporting the Global RPA relationship on strategy, vision, communication, networking and collaboration on content of Global Google Site/Community.The RPA Developer will adhere to RPA governance guidelines, policies and procedures. This position will be exposed to multiple tools for process optimization and automation, to be leveraged as needed.Principal ResponsibilitiesDeveloping automations/RPA project solutions & documentationBusiness process analysis & automation solution designSupport of existing automationsAssist RPA Champions in identifying RPA opportunities and implementing automationsEducation & Experience (Required and Preferred):Required1 - 3 years of professional services experience preferably on automation and/or analysisPreferredAn IT or Business Bachelor's degreeYellow Belt LEAN certificationProject management experienceTesting experienceStrong documentation/written communication with process mapping (Visio) experienceExperience with the following is preferred:RPA software tools (e.g., Automation Anywhere, Blue Prism, UiPath, etc.)Other AI technologies (process discovery, machine learning, NLP, etc.)PeopleSoftMacros/VBA/VBSCustomer portalsSQLScripting (python, Java...)Intermediate proficiency with Excel or Google Sheets and ability to leverage spreadsheet and other tools to solve problems/build solutionsDefining, analyzing, uncovering and crafting requirements with usersWorking in a fast paced business environment and utilizing Software Development Life Cycle (SDLC) MethodologiesAbility to build ad-hoc APIs and integrations to connect various 3rd party systems to IA / RPA tools.Experience in end-to-end development projects.Professional curiosity and natural aspiration for continuous improvement that translates into seeking better tools, better ways of doing things.Strength in design principles and modular programming techniquesAdditional IT or Financial experience or certificationsKey Competencies (see World League Publication if applicable):Interest & affinity for technologyWillingness and ability to use existing knowledge to rapidly learn how to develop automated processes using RPA software and other Intelligent Automation (IA) capabilitiesProficient at quickly developing and sustaining close working relationships with usersExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationProven ability to review, analyze and implement process improvementsExcellent analytical and problem solving skillsHigh ability to simultaneously perform a variety of complicated tasksAbility to methodically identify, analyze, and resolve business and technical problems using systematic approaches with well-documented, supportable methodologies and creative and independent thinking.Ability to prioritize, schedule, report, deliver, and support automated solutions for multiple applications within agreed timelines and overlapping schedulesWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

CBO Business Process Analyst, North AmericaTheCBOBusiness Process Analystwill be responsible for supporting new or existing client projects as well as internal projects, ensuring that goals or objectives of the project are accomplished within prescribed time frame and budget parameters. Provides business process subject matter expertise to other project personnel. This position is an individual project contributor.The Business Process Analyst is a key member of the project team. This role is client facing and works very closely with the Implementation Project Manager to successfully obtain, document and validate in scope business processes. Additionally, this role is responsible for contributing to, or leading the development of training materials and delivering training related to business processes.Travel required, up to 15% of the time.EDUCATION:High school diploma or equivalent, requiredBachelor's degree, preferredSome training in Project Management, preferredBASIC QUALIFICATIONS:Experience leading client facing requirements gathering sessions.Experience mapping out complex business processes using an automated tool such as Visio or Lucid Charts.Experience producing process documentation to include workflows, process steps, standard operating procedure guides and training content.Experience recognizing, championing and implementing process improvements.Highly proficient with Google tools including Docs, Sheets, Slides, Lucidcharts, SmartSheet, and/or the Microsoft Office tools including Word, Excel, Powerpoint, Project and Visio.ADDITIONAL QUALIFICATIONS:Strong technical aptitudeConsultative approach to working with customersExperience working with and presenting to client executivesExcellent communication, interpersonal and organizational skillsHighly detailed oriented with a concern for quality expressed by continually initiating system and process improvementsAbility and experience with continuous improvement in a team environmentAbility and experience with designing and documenting processes for a contingent and/or direct hire recruiting life cycleAbility to meet deliverables within given timelines, while recognizing and mitigating risksExperience working within project teams to accomplish a common goalWhat's in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersAt Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.