talent experience coordinator - payroll solutions in alpharetta

gloria ann williams minick, randstad sourceright usa
job type
Market related
apply now

job details

alpharetta, georgia
job category
Human Resources
job type
Market related
reference number
gloria ann williams minick, randstad sourceright usa
apply now

job description

The Talent Experience Coordinator is responsible for guiding new candidates and existing talent through the Payroll Solutions process from inception to completion of assignment, and redeployment. This person will be responsible for four key areas to effectively manage the full talent life cycle: Onboarding, Payroll Administration, Reporting, and Operational Effectiveness. 

Position Summary

- Guide the talent through a successful orientation including: welcome correspondence, legal forms, TAPA, compliance, and I9 documents 
- Manage eVerify and compliance process with 100% accuracy 
- Proactively communicate with talent and clients throughout the life cycle 
- Partner with appropriate parties to troubleshoot, escalate, and resolve issues while meeting SLAs 

Payroll Administration 
- Create orders and assignments accurately and timely 
- Review and enter all timecards (as needed), expenses, bonuses, commissions 
- Manage pay and bill rates, sick time, taxes, screenings, and civic duty for talent and clients; adjusting as requested by client and required by law 
- Complete payroll documentation needed for payroll stops, voids, batch cancellations, stop payments, and reversals 
- Meet payroll deadlines to ensure accurate billing for clients and timely talent pay 
- Work with leadership team to stay abreast of new information and process updates 

Reporting, Audit, & Analytics 
- Review and proactively audit and analyze financial and operational reports Input vendor invoicing for payment 
- Maintain financial accounts by processing customer adjustments; adhering to P.O. funding requirements as appropriate 

General Operations 
- Review client job descriptions to confirm requirements meet RSR guidelines for risk, geographic location, minimum wage, and scope 
- Manage talent relations issues through coaching/counseling talent 
- Represent RSR in Worker's Comp and Unemployment hearings as appropriate 
- Document all contact, inquiries, and resolutions within appropriate system 
- Appropriately off-board talent in alignment with RSR and Unemployment practices 

- High school diploma or equivalent required / Associates or Bachelor's degree in Business, Accounting, or Finance preferred Work Experience 
- Minimum one year experience in payroll operations/HR/staffing required 
- Familiarity with vendor management systems (VMS) and payroll tools/solutions is a plus

Knowledge, Skills, and Abilities 
- Strong customer focus and customer service skills 
- Basic Payroll knowledge to include federal, state, county, city regulations pertaining to overtime, sick accruals/pay, civic obligations, paid time off, and taxes 
- Proficient with Microsoft Office tools including Word, Excel, PowerPoint 
- Proficient with the Google environment including Gmail, Docs, Sheets and Slides 
- Excellent organizational, time management skills, verbal, and written communication skills 

Get to know us and find out "What More Could You Do" at Randstad

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.