msp specialist in bentonville

gloria ann williams minick, randstad sourceright usa
job type
Market related
apply now

job details

bentonville, arkansas
job category
job type
Market related
reference number
gloria ann williams minick, randstad sourceright usa
apply now

job description


This position will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets.  This position is responsible for servicing the talent needs of an assigned customer(s). Lead by example; implement strategies to capture market share; manage delivery of products/services to achieve agreed end result; budget accountability; goals and objectives management; maintain communication with established clients to ensure successful business development; serve as a subject matter expert (SME) for non-FTE procurement. Execute and deliver the processes and procedures necessary for achieving the defined service level metrics


Direct Work Involvement/Complexity:

Sales/Business Development

  • Assist in the development and implementation of an effective client growth strategy to increase sales and maximize profits by evaluating potential of assigned client.  May also be called upon to assist in the development of new accounts

  • Identify growth opportunities and develop strategies for growing the existing account relationship.  This may include formal presentations to new business units or new hiring managers

  • Maintain communication with established client(s) to ensure successful business development and to promote client and associate retention through exemplary customer service

  • Work with contracted suppliers to develop and implement an effective recruiting strategy to ensure the availability of qualified flexible talent in order to meet current and anticipated needs of client

  • Work with integration teams to develop cross business opportunities

 Operational/Financial Management

  • Execute against the assigned service level metrics.  Assume full responsibility for delivering a positive customer service experience to suppliers and clients end users

  • Requires the use of independent judgment to make decisions that benefit the interests of the client and the organization

  • Financial management of account operations (budgeting, forecasting, monthly P&L review, credit and collections, etc...)

  • Implement, monitor and comply with company programs and initiatives

  • Maintain complete and accurate documentation of all defined policies and procedures as required by client

  • Participate in local professional, business and civic organizations to enhance personal development and to promote company recognition


  • High school diploma or equivalent required

  • Bachelor's degree strongly preferred



  • 4 years of related experience in staffing, recruiting or MSP account management



  • Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook

  • Strong customer focus and customer service skills

  • Experience presenting to C-level executives

  • Excellent communication, interpersonal and organizational skills

  • Demonstrated experience managing large, complex accounts or projects

  • Experience describing and documenting project or client requirements

  • Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements

  • Management skills based on several years of experience, including people development and team building

  • Superior consulting, leadership, management, interpersonal and mentoring skills


about Randstad

Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential. We do this by combining the power of today's technology with our passion for people. We call it Human Forward. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions, including Recruitment Process Outsourcing, Managed Services Programs and  outplacement. Randstad is active in 38 countries around the world and has top-three positions in almost half of these. In 2018, Randstad had on average 38,820 corporate employees and 4,826 branches and Inhouse locations. In 2018, Randstad generated revenue of € 23.8 billion and holds the world's number one position in its industry since November 2018. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.



Get to know us and find out "What More Could You Do" at Randstad


Equal Opportunity Employer: Minorities/Women/Veterans/Disabled 


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.