msp manager, client delivery in united states

kathleen tara henson, randstad sourceright usa
job type
Market related
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job details

united states
job category
Human Resources
job type
Market related
reference number
kathleen tara henson, randstad sourceright usa
apply now

job description

about Randstad Sourceright

Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.

job purpose

The role provides a global client with total talent solution or point of service solution based on the client's specific service offering as per the client contract. The position manages and controls all aspects of sourcing/recruitment within the client company and acts as liaison with Hiring Managers and internal stakeholders to add value to the recruitment process. The role also plays a critical role in managing the client delivery teams which may consist of onsite or virtual work groups.

Job Requirements


Bachelor's degree or university equivalent, required

Master's degree or additional education, preferred



  • A minimum of five years of related business experience with a minimum of two years of professional staffing or human resources solutions, highly preferred
  • A minimum of at least 1 year as a Delivery Manager of a sizeable project in both contract and permanent recruitment
  • A minimum of two years of experience managing and motivating teams
  • Experience of working in an on-site environment is preferred
  • Experience in a role with global exposure is strongly preferred
  • Experience of having used in house client systems (SAP, Oracle, PeopleSoft) and vendor management / application tracking systems
  • Proven ability to liaise with all levels of management
  • Proven ability to develop and deliver business plans and recruitment strategies
  • Experience in researching complex issues and developing recommended actions
  • Experience in change / transformational leadership skills is preferred


  • Ability to identify needs of customers, and to deliver, negotiate, decline and adjust expectations accordingly
  • Strong organizational, analytical, and problem solving abilities
  • Must work independently and manage multiple priorities in a fast paced environment
  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization
  • Excellent communications, influencing and negotiating skills with C-suite leaders
  • Knowledge of current trends and best practices in RPO and MSP programs globally
  • Must demonstrate transformational change management skills

Get to know us and find out "What More Could You Do" at Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.