msp global program manager in waltham

posted
contact
gloria ann williams minick, randstad sourceright usa
job type
permanent
salary
Market related
apply now

job details

posted
location
waltham, massachusetts
job category
Sales
job type
permanent
salary
Market related
reference number
26303
contact
gloria ann williams minick, randstad sourceright usa
phone
404-555-5555
apply now

job description

JOB SUMMARY:

This position will provide strategic direction and leadership for a large global managed services program that spans multiple countries and across multiple disciplines.  The associate in this position will have the ability to provide both strategic and tactical support to achieve program objectives and SLAs.  Establish and maintain high-level client and supplier relationships.  Administer the VMS tool in response to the hiring managers, program sponsors, and corporate support.  Ensure maximum communication and service levels to the client hiring managers and staffing suppliers

Leader by example; implement strategies to achieve contracted service level metrics; manage sale and delivery of products/services to achieve agreed end result; budget accountability; goals and objectives management; maintain communication with key client representatives to ensure successful business development and ongoing account relationship

 

EDUCATION:

High school diploma or equivalent required

College degree strongly preferred

 

EXPERIENCE:

8+ years MSP experience

Minimum of 5 years of experience running a large global program or multiple programs

 

SKILLS REQUIRED: 

- Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook

- Strong customer focus and customer service skills

- Experience presenting to C-level executives

- Excellent communication, interpersonal and organizational skills

- Demonstrated experience managing large, complex accounts or projects

- Experience describing and documenting project or client requirements

- Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements

- Strong management skills based on several years of experience, including people development and team building

- Superior consulting, leadership, management, interpersonal and mentoring skills

 

Get to know us and find out "What More Could You Do" at Randstad 

Equal Opportunity Employer: Minorities/Women/Veterans/Disabled

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.