rpo client account manager in belfast

randstad sourceright
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randstad sourceright
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job description

What does work mean to you? Are you realizing your potential and helping others do the same?

At Randstad Sourceright, our people are our greatest innovation. We recognize the value of every individual and our clients, candidates and colleagues sit at the heart of everything we do. For us, this means making work meaningful every day.

We have ambition with a purpose so if you’re not just looking for a job, but a purposeful, progressive and satisfying career, join us! Let’s make work meaningful together.

We’re looking for an 

Onsite Recruitment Manager - Belfast

your typical day includes

providing the client with a specialist RPO solution based on their bespoke service offering as per the client contract. Managing and controlling all aspects of recruitment within the designated business areas of the client company. Liaising and interfacing with Hiring Managers and key external and internal stakeholders to add value to the recruitment process and managing an onsite Delivery Team.

your focus will be to

  • provide direction and guidance to the onsite Recruitment team
  • lead and manage day to day client relationships, to manage client expectations and provide innovative solutions to solve client needs
  • manage account performance to ensure KPI’s and SLA’s are exceeded
  • take responsibility for delivering a prescribed budget for own area of the organization
  • responsible for monitoring the P&L and have an active participation in forecasting and budgeting process
  • working with client and internal teams to agree sourcing strategies, including input on attraction
  • provide insight to accompany management information reporting for clients
  • escalation management, ensure timely resolution, direct corrective action as needed
  • evolve and upsell new solutions and add-ons to the service
  • lead and implement continuous process improvement activities/programs
  • builds own capabilities and develops the capabilities of direct reports by working within existing development framework
  • coach and mentor team to meet service level(s) required and ensure best practice process is followed
  • provide induction, development, reward and succession planning

what you will need

  • proven recruitment management experience 
  • onsite, client facing experience which can be either in-house, or working for an RPO or MSP provider
  • to have led an experienced recruitment team

it’s also nice to have experience

  • in a matrix management organisation
  • working with an offsite delivery model 
  • working in professional or financial services

why we love what we do and we think you will, too:

  • we are part of a big global family of talent advisors, who are passionate and not afraid to challenge the status quo – we have a central platform to share successes and fun moments, that allows us to bond, no matter where we are located
  • our leaders are inspiring us to do our best for our clients, candidates and colleagues
  • we value open communication and feedback and are proud to be an Open Company on Glassdoor, consistently outperforming our competitors
  • we empower our people through great conversations - not static performance reviews - to position them for success
  • we embrace diversity and support our clients to achieve their own Diversity & Inclusion goals
  • we offer a transparent career pathing framework, training opportunities and a recognition program to celebrate outperformance
  • we strive to be ahead of the pack and invest in new HR technology and knowledge
  • we are recognized as an industry leader that invests in its people, solutions, innovation and capabilities to drive business and client success - this makes us a star performer on the Everest Group PEAK matrices

A job description can only tell you so much...hear from our people on what work means to us.

about Randstad Sourceright

Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies execute on strategy, improve business agility and place them in a position for growth. Randstad Sourceright’s experience encompasses all facets of talent acquisition for permanent employees and the contingent and contractor workforce. Our solutions span recruitment process outsourcing (RPO), managed services programs (MSP) and integrated talent solutions. For more information, see https://www.randstadsourceright.com/