sow service practice consultant in amsterdam

randstad sourceright
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amsterdam, noord-holland
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randstad sourceright
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job description

Provides service procurement / Statement of Work (SOW) functional expertise, performs client and prospect analysis, and deploys operational best practices to RSR’s existing managed service program (MSP) accounts. 


  • Deploys tools, practices, VMS configurations, and metric analysis techniques to optimize SOW MSP account delivery
  • Partners with local program teams to perform current state assessments, conduct ongoing maintenance reviews, and implement corrective actions
  • Provides expertise through identification of the client’s business needs, vision, goals and overall strategic direction.
  • Maintains operational understanding of SOW VMS application capabilities and features; with proficiency to demo technology as required
  • Assists with operational ramp up and process stabilization on new SOW MSP programs; translating requirements from implementation and solution design into new team protocols
  • Collects and proliferates best practices from across program accounts; serves as subject matter expert in sales prospecting as required
  • Collaborates with internal reporting teams and VMS first level support to build reporting analytics and investigate data capture discrepancies
  • Stays abreast of industry/market knowledge and trends; effectively applies knowledge of the Randstad Sourceright MSP best in class solutions; client industry, and economic markets to the sales process
  • Participates in special projects and performs other duties as assigned


  • Bachelor’s Degree in related field (Purchasing, Supply Chain, strongly preferred)
  • Five (5) plus years of indirect / service procurement experience in an outsourced advisory role or internal sourcing function within a company.  
  • Five (5) plus years’ experience in an operational process design and improvement capacity (Six Sigma, Lean, etc.) proficiency strongly preferred
  • Experience with market leading contingent / service procurement VMS systems strongly preferred
  • Travel up to 50% required


  • Process analysis and improvement mindset with emphasis on corporate procurement transacting
  • High proficiency and proven results with macro data analysis, root cause identification, and implementing corrective changes
  • Ability to lead collaborative workshop sessions, gain group consensus, and achieve actionable outputs
  • Understanding of the external marketplace, industry directions, standards development, industry trends, key vendors, and key products.
  • Excellent oral/written communications and organizational skills.
  • Skilled in communicating effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Proficient with Microsoft Office products, including Word, Excel, Access, Visio, Project, PowerPoint and Outlook.