account director in singapore

randstad sourceright
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randstad sourceright
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job description

The Account Leader is responsible for leading a team to deliver an advisory operational recruitment service which incorporates market intelligence, creative
sourcing strategies and problem resolution while managing the commercial performance of the account and coaching team member growth and development.

The Account Leader’s primary responsibility it so simultaneously delight both the RSR client and RSR with account delivery performance

The Account Leader uses the RSR dashboard to understand data patterns and trends to drive optimal performance – an example is careful management of aging requisitions to not exceed 10% of client aging KPIs.

The Account Leader is the key change management champion driving adoption of new technology and new ways of working which will support enhanced levels of talent advisory.

Reporting to:
Client Service Director

Key Stakeholders:
Client head of TA, client head of HR, critical hiring managers and client HR BPs, and/or procurement, account delivery team, account leader and RSR management.

Job Purpose:

To transition RSR delivery from a transactional reactive model to an advisory proactive and solution oriented capability.

Main accountabilities:
The main accountability areas for this position are:
● Client management
● Operations management
● People management
● Change management
● Financial performance management

Knowledge, skills and experience:
● Minimum relevant Bachelor’s degree, post graduate degree or equivalent ideal
● 4+ years of recruitment experience
● Ideally experience in an internal recruitment function or RPO/BPO model
● Working with a mix of short term and longer term objectives; & hands on execution, from concept to delivery
● Demonstrated ability to lead a functional area of the company and make critical business decisions
● Detail oriented, logical, and methodological approach to problem solving
● Superior coaching skills
● Able to interact with high-level decision makers Strong conceptual and analytical skills
● Strong communication skills (written and verbal) with all levels of company
● Proven ability to balance between guarding the organization and supporting execution and delivery.
● A proven track record in developing and implementing cultural and organizational changes.