project manager - talent innovation centre apac in kuala lumpur

randstad sourceright
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job details

kuala lumpur, wilayah persekutuan
job category
Human Resources
job type
reference number
randstad sourceright
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job description

Job summary:
The TIC project manager oversees client engagements
and projects including technology, analytics, contingent
workforce and employer branding.
Job purpose:
 Manage the internal relationships and
communicate with key stakeholders, to ensure
project implementation and adoption
expectations are delivered.
 Cultivates and maintains long term collaborative

Main accountabilities:
The main accountability areas for this position are:
a) Implementation of Technology, Analytics and
other TIC projects and improvements
a) Implementation
Key activities:
● Manage project team to complete deliverables and
meet client & internal stakeholder expectations
(SLA’s and KPI’s)
● Develop and manage project timelines; estimate
work effort, identify and secure needed resources,
escalate conflicting priorities, influence team
members and business leaders to execute
● Monitor project milestones to ensure achievement of
commitments, from plan phase to closing phase
● Track and report on project status
● Provide excellent customer service to both internal
and external customers
Process Implementation
● Manage resources for delivering of technology/ TIC
pillar processes to client services groups
● Document processes as necessary
● Advise on Technology
● Determine project level training effectiveness/training
Deliver training where necessary and appropriate
b) Management responsibility
Key activities:
● Manage the project in all aspects
● Coach and mentor project-reports/ work stream
leads in their development and provide mentorship to
assist with reaching their goals
● Establish metrics, goals and expected
performance levels of team members and provide
feedback and coaching where appropriate
● Define and coordinate training programs that
enable staff to achieve their potential and support

company (sales)
c) Project Management and communication
Key activities:
● Arrange Team & Project Meetings
● Attend and give information at financial reviews
● Budget Review and Planning on the different
● Monitor SLAs and KPIs
Key Performance Indicators:
The following indicators are suggested to monitor
performance and can be used to identify problem areas:
● Meeting SLA & KPI’s on agreed project
● Internal stakeholder & Client satisfaction on
project implementation
● Adoption of concept
● Timely completion of project
The key competencies for this role include:
Strong Concepts
1. Commercial acumen
2. Client focus
Best People
3. Impact
4. Performance management
6. Resilience
7. Developing and Coaching
Excellent Execution
8. Passion for results
9. Commercial drive
10. Team working
11. Planning and controlling
12. Efficient implementation
Superior Brands
13. Promoting core values
14. Genuineness
Knowledge and Education:
● Project Management Methodologies
● Lean & Agile
● Microsoft Office incl. MS Projects
● Bachelors degree
● Six Sigma
● Business Case Development
● Budgeting & P/L knowledge
● Business Process Outsourcing
● Masters degree