msp operation in bengaluru

posted
contact
randstad sourceright
job type
permanent
apply now

job details

posted
location
bengaluru, karnataka
job category
Other
job type
permanent
reference number
1345
contact
randstad sourceright
apply now

job description

Support MSP (Managed Service Program) to ensure that financial goals and objectives are met or exceeded while ensuring full compliance on all  policies and procedures. • Works other applicable resources to provide accurate, timely and complete performance analyses. Accountable for monthly/quarterly reporting of the MSP on the various metrics that have been established for the program. • Responsible for delivery of a quality program to include participation in the program QBR’s (Quality Business Reviews) with client as well as supplier community. Satisfies quality metrics that are established for the program and ensures supplier adherence to quality standards and compliance requirements. • Oversee and maximizes use of VMS technology to ensure optimum, cost-effective, timely and high quality results. • Leverage MIS & Reporting effectively, to observe, analyze and present data trends to facilitate decision-making. • Explore avenues for improvement in process & cost-savings/avoidance and table the findings to the leadership.