best practice approach

Randstad Sourceright has implemented the industry’s most complex partnerships. With an experienced team and proven implementation tools, Six Sigma methodologies and PMP certified experts, we are prepared to direct your transition to an RPO service model.

We leverage best practices in change management, identifying issues up front, embedding our team within your culture, and customizing our deployment approach accordingly. Randstad Sourceright's organizational readiness and adoption techniques will ensure the transition occurs smoothly through:

• Program planning and discovery 
• Participant analysis and involvement 
• Stakeholder buy-in 
• Adoption strategies 
• Continuous improvement

What distinguishes us as a leader in RPO service quality is our approach to performance excellence. We deploy a unique governance model and relationship structure that integrates our account team within your business environment and culture. Our dedicated partnership approach ensures we are aligned with your talent strategies and hiring needs, and we continually monitor activities and performance metrics so we can quickly adjust course as business requirements change. Key components of the our RPO methodology include:

• Business strategy and planning 
• Program governance model 
• Account partnership and service structure 
• Process improvement and innovation 
• Technology review and implementation 
• Change management and communications 
• Sourcing methodology and talent pipelining
• Candidate relationship and lifecycle management
• Compliance optimization 

Randstad Sourceright's award winning Reporting and Analysis Platform (RAP) provides the insight and analysis needed for more informed, actionable workforce management strategies. This web-based interface holds performance metrics and analytics that draw on our experience, information, knowledge and scale.

Key metrics are customized to your business needs, easy-to-use, and deliver visibility into the performance of the RPO partnership. Examples of the many performance metrics include:

• Time-to-fill 
• Diversity of candidate pool 
• Recruiting cost efficiency 
• Candidate quality 
• Hiring manager/candidate satisfaction 
• Client-specific key performance indicator and SLA scorecards

Randstad Sourceright is committed to helping clients build a talented, high-performing workforce. We expertly integrate and deliver the services, resources and technology needed to reduce an organization’s spend and ensure high-quality service delivery and execution. Our service delivery model is designed to provide the right level of dedicated, high-touch account management resources balanced with efficient centers of excellence for transactional activities - - and to scale your account resources based on real-time workforce needs.

A dedicated team delivers personalized service, coupled with a technology-rich delivery model to ensure service excellence and industry-leading automated processes. Our distinctive model is driven by our ability to:

• Locate client resources onsite, nationally, regionally, locally and virtually
• Continually monitor hiring trends and anticipated demand
• Adjust staffing levels to ensure optimal workload balance
• Provide a shared services infrastructure for integrated reporting and analytics
• Leverage deep vertical expertise for trending and benchmarking
• Tailor solutions designed for individual needs, requirements and goals

 

Our approach focuses on providing the optimal service, support and relationship management techniques to meet the requirements of your immediate and long-term workforce plan and acquisition strategy.