account manager in New York

new york, new york
job category
Human Resources
job type
Market related
reference number
maria derrico, randstad sourceright usa
apply now

job description

Primary purpose of the role

  • The account manager acts as an on-site extension of the client's HR function, managing all aspects of client management, new business development, andrecruitment, selection, deployment and management of talent
  • Work with both clients and talent to identify employment needs and priorities and provide appropriate workforce solutions
  • Build and maintain strategic partnership with the client through an extensive and active understanding of the client's business, strategic direction, processes, and policies
  • Maintain close contact with the key principals at the account to ensure highest level of client satisfaction possible
  • Meet with key department contacts, hiring managers, and supervisors on a daily/weekly basis to assess business needs, requirements, performance, overall satisfaction with the RCS service levels, and opportunities for growth
  • Build and maintain a talent pipeline that aligns with the client's needs and output requirements
  • Consistent and effective execution of recruiting plan to ensure the right quantity and quality of talent
  • Build top of mind awareness through in-person visits, which foster a consultative relationship and increased business with the on-site client
  • Screen and select candidates according to client specific job profiles and workforce forecasts
  • Market talent's skills, knowledge and abilities to the right departments by making the best match for the client and the talent
  • Consistently exceed client and talent expectations, and stay ahead of the staffing industry by offering innovative, creative, and effective employment solutions
  • Ensure compliance with employment laws and regulations and operational standards
  • Effectively deliver Randstad's operational standards with excellence while using RCS specific tools for recruitment, selection, and retention of talent and client development activities
  • Work with unit partner (when applicable) and Operations Manager to manage the KPIs and the profitability of unit's business and seek out opportunities for improvement

Eligibility requirements

  • Bachelor's degree preferred, not required; Master's level work a plus.
  • Three to five years of business experience with a minimum of one in either staffing or in the client's industry of specialization.
  • Ability to multi-task and effectively prioritize workload.
  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization.
  • Demonstrated ability to manage and resolve complex client situations in an effective manner.
  • Strong organizational, analytical, and problem solving abilities.
  • Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment.
  • Intermediate knowledge of MS Office and Outlook.
  • Ability to present business reviews and workforce strategies to client groups.
  • Demonstrate the ability to identify customer's needs and to deliver, decline, or adjust expectations.

Get to know us and find out "What More Could YouDo" at Randstad

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

apply now