client account manager in London

london, greater london
job category
Employment & Recruitment Agency
job type
reference number
randstad sourceright
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job description

At Randstad Sourceright we’re looking for team players who have what it takes to deliver exceptional results under pressure and where speed, knowledge and commitment is of the essence. If you want to be part of our world class team and this opportunity sounds like your next career move we wait to hear from you…. 


Client Account Manager, London - Competitive + excellent OTE + industry leading benefits 


Reporting into the Account Director, the Client Account Manager will provide specialist recruitment solution based on their bespoke service offering as per their client contract. The Client Account Manager will actively lead and demonstrate first class client service by example. They will manage a team of Recruiters and Coordinators responsible for the end to end recruitment lifecycle around vacancy management. 

Based onsite with the client in the City, as part of a dedicated recruitment solution you will be responsible for   

· Working closely with the project management/implementation team to onboard this new client

· Be instrumental in recruiting/selecting the onsite delivery team  to support you meet the client objectives
· Pro-actively engaging with the client to understand recruitment needs and drivers to ensure appropriate resourcing strategies are aligned and put in place and forecasting is achieved  
· Ensuring the offsite delivery teams are meeting internal and randstad sourceright client KPI’s and SLA’s
· Managing budget/spend onsite and reporting on the teams performance through monthly MI 
· Management of recruitment/induction, team performance, appraisals, development, reward and succession planning 
· Leading the continuous improvement and development of the service
· Providing specialist advice & guidance to the client on market dynamics, recruitment policies & procedures and best practise   
· Managing ad-hoc project based work and reporting to benefit the smooth running of the client account 


The successful candidate must have a proven management experience in a Recruitment environment; managing an experienced team of Recruiters. Experience working client side/ in-house or for an RPO is desired for this key role, however we will consider other proven recruitment experience. You will be driven by quality and providing a first class client service. In return, we offer an excellent working environment, good benefits, and the ability to add real value through innovation and direct stakeholder engagement.  


At Randstad, we firmly believe we’ve got the balance just right. We're a global brand, offering a variety of roles in different industries and sectors, but every single person in our business matters to us. So, contact us today to find out how you can shape the world of Randstad Sourceright and how we can help your true talent shine.

apply now